*HELP* - WhatsApp issue.. unable to receive pings when phn is idle for more than 10-15mins
Hello,
I picked up a new Z30 last week and updated the OS to 10.2.1 before setting it up. Then went on to install all the app.. However i have started facing this very weird issue on for WhatsApp..
I don't receive the pings if the phone is lying idle for more then 10-15mins. I keep getting the mails & bbm notifications but not whatsapp. What happens is then after a while when i open my WhatsApp applications, all the notifications start rushing in, the timestamp shows of much earlier meaning i dint receive them at the right instance and i happen to miss quite a few imp conversations. Also when i open the application after a long gap, and if i start to ping any person, the last seen time stamp doesnt load and takes gud 2-3mins.. sometimes the messages doesnt go only, till the time this last seen time is updated..
Looks as if the WhatsApp goes into the sleep mode :huh::confused::eek::rolleyes: or something.. unable to find out what exactly is the issue..
I have tried the below things to try and resolve BUT DIDNOT HELP
1) Uninstall and Reinstall WhatsApp
2) Factory Reset and Re-Install WhatsApp
3) Factory Reset, upgraded to 10.2.1.2141 and re-installed WhatsApp.
After doing the above the issue is still there..
can anybody help/suggest something??
Has anybody else faced such an issue ever?? :crying::(:crying::(