[conite]

Sigh. I already did the whole security wipe thing. I can't do without my phone for 24 hrs I don't have a backup. I left it idle for 2 hrs and lost 10 percent of battery. Maybe if soccer was on all day I could go 24 hrs

Posted via My Gorgeous white Z30

When you uninstalled all your headless apps and your email, and rebooted, what did your current cpu system item settle to? Did you get 5 or 6%?

Z30STA100-5/10.3.1.1949

[joeragan]

She did the exercise a few weeks ago, battery life improved from 5-6 hours to as it is now 12 hours. I would suggest to load OS leak 10.3.1.1949, in general it has better battery life over 10.2.x and secondly perhaps she will get network mode 2G and 3G, assuming it is not locked by her carrier.

Posted via CB10 on Z30/10.3.1.1949

[Nickysoroyal]

Conite I wasn't checking at the time I did it that was about a month or so ago unfortunately I wasn't given the instructions that you are giving now.

Posted via My Gorgeous white Z30

[Nickysoroyal]

She did the exercise a few weeks ago, battery life improved from 5-6 hours to as it is now 12 hours. I would suggest to load OS leak 10.3.1.1949, in general it has better battery life over 10.2.x and secondly perhaps she will get network mode 2G and 3G, assuming it is not locked by her carrier.

Posted via CB10 on Z30/10.3.1.1949

I have Tmoblie I can't manually change it to a specific speed so it's on 4GLTE Or 4G 99% of the time

Posted via My Gorgeous white Z30

[nah.uhh]

Conite I wasn't checking at the time I did it that was about a month or so ago unfortunately I wasn't given the instructions that you are giving now.

Posted via My Gorgeous white Z30

How was it possibly a month ago?
It was just a few days ago that we told you to uninstall OR deny the "run in background" permission for apps like ultimate backup and phonetap

Lol?
Are you going to do that ^ and post a screenshot of your current cpu usage? Or..not?

PassportSQW100-1/10.3.1.1154

[conite]

Conite I wasn't checking at the time I did it that was about a month or so ago unfortunately I wasn't given the instructions that you are giving now.

Posted via My Gorgeous white Z30

OK. But this is the simplest way of determining once and for all if it is your OS, your device, or your apps that are causing the problem.

If your device can idle at 5% cpu with no apps running or pim syncing going on, and the radio off, then all is well. It is then a matter of figuring out which app is causing the problem, or whether your email setup needs to be adjusted.

If it can't settle to 5%, then it is your OS. You need to run an autoloader or perform a security wipe.

If it does settle to 5% and you still get a lot less than 12-18 hours, then it's your battery.

Z30STA100-5/10.3.1.1949

[lnichols]

I have Tmoblie I can't manually change it to a specific speed so it's on 4GLTE Or 4G 99% of the time

Posted via My Gorgeous white Z30

Yes you can. Go to mobile network and set via drop down.




You can select 4G/3G/2G and it will keep phone from going to LTE. 2G will keep it in E or GPRS.

Your real issue appears to be Whatsapp is a pig of an app, or you are on it constantly.

Posted via CB10

[collinc93]

wonderful suggestions given to you OP...I hope that you are using them to fix your issue...update us when you do

[Nickysoroyal]

Lol. I did a security wipe about a month ago. I was told that would fix the battery problem it improved from 5-8 hrs to 12 hrs

Posted via My Gorgeous white Z30

[Nickysoroyal]

Yes you can. Go to mobile network and set via drop down.




You can select 4G/3G/2G and it will keep phone from going to LTE. 2G will keep it in E or GPRS.

Your real issue appears to be Whatsapp is a pig of an app, or you are on it constantly.

Posted via CB10

OK. Thanks I did it. Will disrupt my browsing speed?


Posted via My Gorgeous white Z30

[lnichols]

Lol. I did a security wipe about a month ago. I was told that would fix the battery problem it improved from 5-8 hrs to 12 hrs

Posted via My Gorgeous white Z30

If you are getting 12 hours with Whatsapp and PIM eating almost a quarter of your battery, then the battery isn't the issue.

Posted via CB10

[lnichols]

OK. Thanks I did it. Will disrupt my browsing speed?


Posted via My Gorgeous white Z30

Yeah 2G is slow as can be. If you set it to an option with 4G but without LTE and are running in HSPA+ mode then it should be pretty fast.

Posted via CB10

[kbz1960]

OK. Thanks I did it. Will disrupt my browsing speed?


Posted via My Gorgeous white Z30

Of course.

[joeragan]

OK. Thanks I did it. Will disrupt my browsing speed?


Posted via My Gorgeous white Z30

So you do have these network mode options???


Posted via CB10 on Z30/10.3.1.1949

[nah.uhh]

Lol. I did a security wipe about a month ago. I was told that would fix the battery problem it improved from 5-8 hrs to 12 hrs

Posted via My Gorgeous white Z30

Yea.. well either you just don't want to fix the promlem or??

Delete ultimate backup and phonetap..
How many times do we have to say that those apps are killing your battery?

A)Deleting them *should* NOTICEABLY increase your battery life.
B) Again, if you don't want to delete them, disable their run in background permission
C) If you don't want to do A or B.. you've chosen to accept your mediocre battery life..

Let's keep it simple. Do you use them? No? DELETE THEM lol..
That's: delete ultimate backup + phonetap +whatsapp = problem solved

Don't delete whatsapp if you use it.. but accept that whatsapp is quite possibly the main cause of your drain.

PassportSQW100-1/10.3.1.1154

[1khalid]

Please don't make these kind of suggestions. We are already on track with the problem, and it's not this.

Z30STA100-5/10.3.1.1949

This guy is decent and seems more then willing to help you out, when you get a chance throw up some screen shots of what he is asking you for.

CB community is great!

9780>Z10> Z30STA100-5/10.3.1.1949

[meltbox360]

OK. Thanks I did it. Will disrupt my browsing speed?

Posted via My Gorgeous white Z30

Yup. But this may be your culprit. I found that in places with weak LTE coverage my phone tries to boost its signal or something and drains insanely quick. Good signal and I can go 12 hours no problem.

Aaaand I'm using a Z10 so...

EDIT: For reference I have 3 emails, facebook, and BBM actively requiring some sort of syncing in terms of accounts. Groupme also runs in the background although it never delivers any notifications so I honestly don't know what its doing.

[leglace1]

Just a worthy question. Is the Whatsapp app the native BlackBerry app or an Android port?

Posted via CB10

[tan_okan]

Just a worthy question. Is the Whatsapp app the native BlackBerry app or an Android port?

Posted via CB10

Native

TAN OKAN PASSPORT

[Nickysoroyal]

This is the reading after it being idle for 2 hrs.

Posted via My Gorgeous white Z30

[johnnydoesai]

Z30 is the longest lasting smartphone I've ever had (coming from Nexus 5 and Xperia lines of Android phones). It's battery easily last thru the day, so I think there's something wrong with your phone, better have it checked out

Posted via CB10

[conite]

[
This is the reading after it being idle for 2 hrs.

Posted via My Gorgeous white Z30

Excellent. There is nothing wrong with your device or OS. This is an app issue.

Z30STA100-5/10.3.1.1949

[LuvULongTime]

Excellent. There is nothing wrong with your device or OS. This is an app issue.

Z30STA100-5/10.3.1.1949

Is Whatsapp the most likely culprit?

[Nickysoroyal]

Yea.. well either you just don't want to fix the promlem or??

Delete ultimate backup and phonetap..
How many times do we have to say that those apps are killing your battery?

A)Deleting them *should* NOTICEABLY increase your battery life.
B) Again, if you don't want to delete them, disable their run in background permission
C) If you don't want to do A or B.. you've chosen to accept your mediocre battery life..

Let's keep it simple. Do you use them? No? DELETE THEM lol..
That's: delete ultimate backup + phonetap +whatsapp = problem solved

Don't delete whatsapp if you use it.. but accept that whatsapp is quite possibly the main cause of your drain.

PassportSQW100-1/10.3.1.1154

Ultimate back up and phone tap was just recently installed I've been having this issue since I had the phone. As I said I'm not a heavy user whatsapp is the culprit which makes no sense because it's not like I'm on whatsapp all day. My phone is mostly idle for long periods of time. So I figured I should be getting more than 12 hrs

Posted via My Gorgeous white Z30

[m3mb3rsh1p]

"Display" is at the top of battery use. The screen is being turned on by something for some reason.

Please check or post a picture:
settings > display > screen timeout
security and privacy > lock screen > turn on screen for new notifications (off)
security and privacy > device password > lock device after?

Also, is your wallpaper a light colour?

May seem like an easy question, but do you click the power button to turn off the screen or let it turn off by itself?

When idle, is your screen touching something e.g is it in your pocket, face down on a surface, in a pouch, flip case?