04-16-15 06:27 PM
tools
  1. ty88's Avatar
    ty88
    Question- making decision today if I should go out and get the z30. Currently have the q10. But having a bigger screen interests me. In reading the reviews on Verizon, there were a couple that made comments that the volume of the ear piece is too low. I went to a verizon store to see for myself. One of the reps had the z30 and I used his phone to make a call. Volume seemed fine. Then I went to his settings and noticed he had his volume set at max. Has this been a issue with other z30 owners.

    Thanks
    03-31-14 08:56 AM
  2. chrispmoto's Avatar
    chrispmoto
    Not really a problem.
    All you will notice is how amazing the sound quality is!!


    Posted via CB10
    03-31-14 09:32 AM
  3. SirSti23's Avatar
    SirSti23
    Honestly it depends on what phone you are calling. I noticed on iPhone they are low. Samsungs were good also BlackBerry. That's what I been noticing though.

    Posted via CB10
    03-31-14 10:09 AM
  4. Admorris's Avatar
    Admorris
    A little low, but bluetooth is really quite low if you happen to use that.

    Posted via CB10
    03-31-14 02:08 PM
  5. JulesDB's Avatar
    JulesDB
    Originally Posted by ty88
    Question- making decision today if I should go out and get the z30. Currently have the q10. But having a bigger screen interests me. In reading the reviews on Verizon, there were a couple that made comments that the volume of the ear piece is too low. I went to a verizon store to see for myself. One of the reps had the z30 and I used his phone to make a call. Volume seemed fine. Then I went to his settings and noticed he had his volume set at max. Has this been a issue with other z30 owners.
    It was a known problem of the early firmware versions.

    Now, volume in ear piece can be brutish at maximum settings...

    ;-)
    03-31-14 02:21 PM
  6. scuebydue's Avatar
    scuebydue
    i've had no issues with the ear piece volume on my Z30
    03-31-14 09:53 PM
  7. centralpark's Avatar
    centralpark
    I've had nothing but problems with my earpiece volume being way too low.
    04-06-15 07:06 PM
  8. SprintMaverick's Avatar
    SprintMaverick
    Mine is way to low

    Posted via CB10
    04-13-15 12:24 PM
  9. Douglas Turnquist's Avatar
    Douglas Turnquist
    Way to low here also. This is my biggest complaint for the z30

    Posted via CB10
    04-13-15 05:54 PM
  10. centralpark's Avatar
    centralpark
    Hmmm, are there any genius ambassador's out there who have experience with fixing this issue?
    04-16-15 01:15 PM
  11. FF22's Avatar
    FF22
    Ambassador
    I guess the question is did this ear piece work okay on another OS? Does it work okay on another device? Does another earpiece work better on your phone?
    04-16-15 02:13 PM
  12. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    I have no issues with it when it's placed on my ear right.
    04-16-15 02:20 PM
  13. centralpark's Avatar
    centralpark
    Originally Posted by F2
    I guess the question is did this ear piece work okay on another OS? Does it work okay on another device? Does another earpiece work better on your phone?
    It's the earpiece on my phone. It doesn't seem to matter if I run the stock os, or the latest leak. When I talk on the phone W/O my bluetooth, the earpiece on the phone is just too quiet. This is so irritating. When I play music, or watch Youtube videos on the phone the sound is nice and loud.

    Yet, even when I put people on speaker phone, the decibel level is nowhere near as loud as when i listen to music or watch Youtube.
    04-16-15 02:23 PM
  14. FF22's Avatar
    FF22
    Ambassador
    I don't see too many places to tweak audio sound. In the Phone app, swipe down, Settings, you can change Call Audio. And there's some Hearing aid setting.
    04-16-15 02:32 PM
  15. YeemanBB's Avatar
    YeemanBB
    Does enabling headphone audio boost under Main Volume help?

    Posted via CB10
    04-16-15 02:38 PM
  16. centralpark's Avatar
    centralpark
    Originally Posted by YeemanBB
    Does enabling headphone audio boost under Main Volume help?

    Posted via CB10
    NO, that doesn't help.

    I've also adjust the "Call Audio" settings from Bass Boost, Normal, and Treble Boost as well. Treble does help some, but not enough.
    04-16-15 03:47 PM
  17. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Do you have a hearing deficit or maybe you're just not getting it on the sweet spot on your ear? It may just be your phone.
    04-16-15 03:56 PM
  18. centralpark's Avatar
    centralpark
    Originally Posted by kbz1960
    Do you have a hearing deficit or maybe you're just not getting it on the sweet spot on your ear? It may just be your phone.
    No hearing defits that I know of. Like I said, the audio is more than sufficient when I listen to music or watch videos over the speakerphone. However, for some reason phone calls over the handset earpiece/speaker phone are just too quiet.

    It's frustrating having to make sure that I keep my bluetooth with me at all times.
    04-16-15 04:17 PM
  19. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Mine is very loud on speaker phone and the ear piece is also. What OS version are you using?
    04-16-15 04:20 PM
  20. centralpark's Avatar
    centralpark
    Originally Posted by kbz1960
    Mine is very loud on speaker phone and the ear piece is also. What OS version are you using?
    I'm using Verizon's stock version. Which one are you using? And, are you with Verizon?
    04-16-15 04:25 PM
  21. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by centralpark
    I'm using Verizon's stock version. Which one are you using? And, are you with Verizon?
    I'm on Verizon. I'm using 10.3.1.2726
    04-16-15 04:33 PM
  22. centralpark's Avatar
    centralpark
    Originally Posted by kbz1960
    I'm on Verizon. I'm using 10.3.1.2726
    Alrighty, I'll give that one a try. Thanks so much for working with me.
    04-16-15 04:37 PM
  23. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by centralpark
    Alrighty, I'll give that one a try. Thanks so much for working with me.
    NP. If you have any questions just PM me, but I will be going out shortly so it might take a bit before I reply.
    centralpark likes this.
    04-16-15 04:40 PM
  24. centralpark's Avatar
    centralpark
    Wow, 2726 is much better on speaker phone and the earpiece volume seems better too. Thanks so much.
    kbz1960 likes this.
    04-16-15 05:30 PM
  25. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by centralpark
    Wow, 2726 is much better on speaker phone and the earpiece volume seems better too. Thanks so much.
    Glad it's better for you.
    04-16-15 06:27 PM
« Can I get some help with some text problems I am having on my Z30 after 10.3.2? | Is the "Oslo" a Passport sized Z30 update? »

Similar Threads

  1. BBM pm is "beeping" and turning volume loud when i receive a message
    By Serge Simon in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 04-04-14, 07:43 PM
  2. Key volume
    By Mohamed Boud in forum BlackBerry Z10
    Replies: 2
    Last Post: 03-30-14, 08:54 AM
  3. When we are receiving BB Z10 Handset in INDIA. as Pre-Booking is on High Volume
    By chandu88 in forum BlackBerry 10 Apps
    Replies: 8
    Last Post: 03-30-14, 08:28 AM
  4. Holding Volume Keys now Produces Erratic Volume Change
    By bluegreen1965 in forum BlackBerry 10 OS
    Replies: 4
    Last Post: 03-29-14, 07:52 PM
  5. Low bluetooth volume issue...anyone else??
    By Admorris in forum BlackBerry Z30
    Replies: 4
    Last Post: 03-29-14, 02:27 AM
LINK TO POST COPIED TO CLIPBOARD