1. svein99's Avatar
    As suggested by my provider, I did a complete backup of my Z10 device (current BB Link version) data and then restored it to my new Z30. Then I moved my SD card over and restarted phone.

    Apart from having to re-enter passwords as expected, I also found that there were a lot of settings to restore. Most serious, many apps were not transferred and even if I installed them the data had not transferred. Is this "normal"? What is the best way to transfer the app data?

    Posted via CB10
    03-14-14 08:42 PM
  2. SCrid2000's Avatar
    Sideloaded apps won't restore from BlackBerry Link. Other apps should.
    03-15-14 09:15 AM

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