Data transfer issues via BB Link

As suggested by my provider, I did a complete backup of my Z10 device (current BB Link version) data and then restored it to my new Z30. Then I moved my SD card over and restarted phone.

Apart from having to re-enter passwords as expected, I also found that there were a lot of settings to restore. Most serious, many apps were not transferred and even if I installed them the data had not transferred. Is this "normal"? What is the best way to transfer the app data?

Posted via CB10

Sideloaded apps won't restore from BlackBerry Link. Other apps should.