1. stacym75's Avatar
    When I am using the browser and click on a link within an article I notice in the address bar 'connect5364." Then while viewing the article a get a slide in pop up that I cant get rid of very easily.

    Has anyone had this issue? How do I get rid of it?

    Thanks for your help..
    09-01-15 03:06 PM
  2. ealvnv's Avatar
    Does this happen using WiFi or mobile network?
    Have tried clearing browser history, cache and cookies?
    09-01-15 03:27 PM
  3. dalethejerk's Avatar
    I have had the same issue. I have run scans using Max Mobile security, cleared my cache, browser history and cookies. I can not find the cause.

    Posted via CB10
    09-01-15 03:39 PM
  4. FF22's Avatar
    Here's a DuckDuck search result page:

    https://duckduckgo.com/?q=connect5364&t=ffcm
    09-01-15 05:02 PM
  5. dalethejerk's Avatar
    This is not exclusive to BlackBerry forums.androidcentral.com/samsung-galaxy-s4/330446-new-spam-popups.html It appears ad software has been compromised.
    Lots of information online about how to get this off a PC, but no good answers for mobile browsers. Does anyone know of a scanning software that will work on BlackBerry?

    Posted via CB10
    09-01-15 05:17 PM
  6. ealvnv's Avatar
    I have had the same issue. I have run scans using Max Mobile security, cleared my cache, browser history and cookies. I can not find the cause.

    Posted via CB10
    Once again is this happening via WiFi or mobile network only?
    09-01-15 05:55 PM
  7. HaberNik's Avatar
    So when people ask these questions, (this is the second I have seen for browser hijack in BlackBerry in the last couple weeks), is it a phishing attempt to get us to go the the affected websites?


    Posted via CB10
    09-01-15 05:55 PM
  8. dalethejerk's Avatar
    Happens on both WiFi and mobile networks. It is happening after visiting legitimate sites like imdb and Amazon. This is not phishing, do not go to or click on any link having anything to do with connectxxxx

    Posted via CB10
    09-01-15 06:07 PM
  9. Daanisawesome's Avatar
    When I am using the browser and click on a link within an article I notice in the address bar 'connect5364." Then while viewing the article a get a slide in pop up that I cant get rid of very easily.

    Has anyone had this issue? How do I get rid of it?

    Thanks for your help..
    Did you install any android apps by chance?

    Posted via CB10
    09-01-15 07:17 PM
  10. dalethejerk's Avatar
    Nothing recently, but the only ones that I do have, have been through Amazon. Speaking of Amazon, my browser has been slower since the last update that automatically added the Amazon store app. Going from bad to worse...

    Posted via CB10
    09-01-15 08:01 PM
  11. stacym75's Avatar
    Did you install any android apps by chance?

    Posted via CB10
    Yes. I have a few. Global TV, Netflix. A game called HeadsUp
    09-01-15 10:01 PM
  12. stacym75's Avatar
    And I've cleared cookies and cache. Will see of its while on wifi only.
    09-01-15 10:03 PM
  13. DaFoxGrey's Avatar
    Yes. I have a few. Global TV, Netflix. A game called HeadsUp

    Did you install any app from any source other than Google Play. Amazon App, or BlackBerry World?

    Feedback on Global TV from Amazon report intrusive pop-up ads.

    If I were you, I would delete all non-BlackBerry third party apps and see if the issue persists.
    You probably have an app that has ad-ware as part of it's "features".
    09-02-15 09:03 AM
  14. stacym75's Avatar
    Thanks, all apps are from one of those sources. This stuff just started happening a few days ago. Ive had those apps for a while now, the newest being GlobalTV.

    Anyway, I deleted heads up. See if that changes anything
    09-02-15 10:44 AM

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