10-24-13 10:30 PM
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  1. ray689's Avatar
    ray689
    I've had my Z30 for 4 days and my carrier has pushed the latest update but for some reason I can't update my phone. I tried OTA, link, and directly from the BlackBerry website and nothing is working. Also, one thing I noticed is the "boot time" states that it's August 20, 2013. How is that possible? Any ideas or thoughts would be appreciated.

    Posted via CB10
    10-24-13 09:54 PM
  2. howarmat's Avatar
    howarmat
    did they push the update to the Z30? i havent seen any other Z30 update threads with people getting the update
    Abdul Aziz AlBastaki likes this.
    10-24-13 09:58 PM
  3. deezy87's Avatar
    deezy87
    Do the following

    Hold down the volume buttons until your Z30 resets, hold the buttons down until the loading circle pops up.

    Once it boots back up give it a minute and then try the OTA download...OR you can plug it in to your PC and upgrade via BlackBerry Link, if you haven't tried that as of yet!
    10-24-13 10:00 PM
  4. ray689's Avatar
    ray689
    Originally Posted by howarmat
    did they push the update to the Z30? i havent seen any other Z30 update threads with people getting the update
    One person posted on here that they got it on their Z30 in the SaskTel thread.

    Posted via CB10
    10-24-13 10:13 PM
  5. ray689's Avatar
    ray689
    Originally Posted by deezy87
    Do the following

    Hold down the volume buttons until your Z30 resets, hold the buttons down until the loading circle pops up.

    Once it boots back up give it a minute and then try the OTA download...OR you can plug it in to your PC and upgrade via BlackBerry Link, if you haven't tried that as of yet!
    I did try both suggestions and got nothing. Just weird that the boot time says August 20th still.

    Posted via CB10
    10-24-13 10:14 PM
  6. deezy87's Avatar
    deezy87
    Originally Posted by ray689
    I did try both suggestions and got nothing. Just weird that the boot time says August 20th still.

    Posted via CB10
    Agree that the date showing is quite messed up...add me on BBM let's brainstorm there, if you're up for it. 2AF77CC0
    10-24-13 10:27 PM
  7. ray689's Avatar
    ray689
    Originally Posted by deezy87
    Agree that the date showing is quite messed up...add me on BBM let's brainstorm there, if you're up for it. 2AF77CC0
    Just did

    Posted via CB10
    10-24-13 10:30 PM
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