Dear all,
Any suggestion? I cannot add friend at My BBM For Z30 . My BBM version is 10.16.6.2 thanks for your help guys
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Dear all,
Any suggestion? I cannot add friend at My BBM For Z30 . My BBM version is 10.16.6.2 thanks for your help guys
Posted via CB10
are you trying to add a friend who is using BB10 or another platform (Android or IOS) ?
And have you used that ID to log on to Android BBM?
Posted via CB10
Yes I tried to add a friend who is using android BBM thanks
Sent from My amazing Z30
No, it's new I'd (sorry for my bad English ya :))
Sent from My amazing Z30
in the BBM android section of this forum there is a post identifying the same issue . it seems there is a problem as BBM on BB10 devices is different from BBM on Android devices. one is controlled by BlackBerry (Canada) the other (Android) is controlled by Emtek. I am not sure there is a solution to your issue but someone with more knowledge will advise ....
It seems the BBM servers are having issues. The only solution I've come to is opening a support ticket, you can do that here from your Z30---» https://salesforce.services.blackberry.com/webforms/bbm
Thanks for your information
Sent from My amazing Z30
Thank you and done for opening support ticket
Sent from My amazing Z30
For whatever it's worth utomo I can add Android BBM contacts with no trouble...here's hoping your issue was resolved!
Hei yes! now it works properly after I raised a ticket to blackberry :)
Sent from My amazing Z30