1. terminatorx's Avatar
    I have a Z30, and every micro USB cable I've plugged into it works fine and the intersection where the USB connector plugs into the device feels tight and secure.

    My BlackBerry Premium in-vehicle car charger works fine with a BlackBerry Z10 and 9900, and the USB connector isn't loose.

    However, when I connect this same car charger to my Z30, the USB connection is noticeably loose and the Z30 doesn't charge. If I push and hold the USB connector inwards and up, the Z30 starts charging. Once I let go, the power is gone.

    Has anyone experienced this, and does it sound like my Z30 or the car charger is defective?

    Thanks.
    03-29-15 11:12 PM
  2. FF22's Avatar
    If all other cables fit the Z30 fine, then I suspect the charger although if it fits other units, that is odd.

    I wonder if you gently tried applying pressure to the cable (NOT the phone) so as to slightly spread or widen the narrow profile of the plug to make it a bit thicker so it grabs better?????
    03-30-15 12:21 AM
  3. terminatorx's Avatar
    Thanks, I suspect the car charger also. It would be the easier of the two to fix anyway

    But yeah, definitely a little odd. I will try your suggestion, and also the following one I just found:

    [Tutorial] Fix looseness from microUSB port - XDA Forums
    FF22 likes this.
    03-30-15 11:51 AM
  4. lesoir's Avatar
    I am having the same problem. It is not the Z30, it is the charger. It is also loose on other USB phones.
    03-30-15 02:12 PM

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