1. paul44's Avatar
    need help in this field please.....
    Using Windows 10, trying to back up my Z30 even though I'm already logged in with my BlackBerry ID on my Z30 and BlackBerry Link.
    Attempt to back up but this keeps on popping up!!!

    Any suggestions?

    Blackberry link/ cannot backup-img_20161106_185249.jpg

    Posted via CB10
    11-09-16 04:46 AM
  2. DaFoxGrey's Avatar
    Windows 10 and BlackBerry Link are not compatible.
    Some users have found that by uninstalling iTunes completely, and cleaning the registry and install folders from left over settings and files, that Link starts working again on Windows 10.

    https://supportforums.blackberry.com...0/td-p/3124671
    11-09-16 04:51 AM

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