1. vptsff's Avatar
    After 9 months on T-Mobile Austria service, the problem does still exist. Nothing was solved with T-Mobile.
    BBM is only with BBM Video, no BBM Voice at all.
    I would expect T-Mobile AT would fix it, but nothing happens.
    I would upgrade my Z30 to Passport too, but after upgrading, what if BBM Voice still miss from BBM, how can I deal with it?
    Can anyone using T-Mobile AT confirm this problem?
    Many thanks!
    09-17-14 05:03 AM
  2. diegonei's Avatar
    What happens if you turn their connection off and uses WiFi only?

    Did you try on other carriers?
    vptsff likes this.
    09-17-14 10:26 AM
  3. vptsff's Avatar
    I tried to update the new OS with sim card removed, on wifi and without T-Mobile sim card, all worked fine.

    When the sim card is there, I turn off 3G to use only wifi, the problem is the same. So, it only happened with T-Mobile simcard in it no matter what 3G or Wifi.

    On another network, like Bob, both BBM Voice and Video were working on wifi, but I could be able to receive the BBM messages and voice, video, but could not send BBM Messages and make BB Voice or Video on 3G. (Because of that, I switched to T-Mobile). But it is crazy for BBM on T-Mobile.

    What happens if you turn their connection off and uses WiFi only?

    Did you try on other carriers?
    09-22-14 04:20 AM
  4. gpg1808's Avatar
    Hi, same problem here on my Z30 with T-Mobile Austria. Have you been able to fix this problem? Thank you!

    Posted via CB10
    10-26-14 05:25 AM
  5. vptsff's Avatar
    Not yet, it is still impossible with Z30
    But I got a new Q10, it is possible!
    12-05-14 04:18 AM
  6. habicht's Avatar
    T-Mobile Austria

    BB Passport

    BBM Voice - BlackBerry World

    fixed it for me...
    01-08-15 05:37 AM
  7. gpg1808's Avatar
    I can confirm this, BlackBerry Passport and BBM voice is working fine on T-Mobile Austria.

    Posted via CB10
    vptsff likes this.
    01-09-15 02:30 PM

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