1. Bushrover's Avatar
    Ok so BBM advertises that you are able to do video chats, etc. and having gone thru help files and such I am still unable to see the video icon appear in my bbm chat or contacts or phone application - am I missing something or is it just me? I am running it on a z30 with the latest BBM version. Thanks in advance
    12-03-13 11:57 PM
  2. canuckvoip's Avatar
    Ok so BBM advertises that you are able to do video chats, etc. and having gone thru help files and such I am still unable to see the video icon appear in my bbm chat or contacts or phone application - am I missing something or is it just me? I am running it on a z30 with the latest BBM version. Thanks in advance
    The other party must be a BB owner at this point. Other OSs do not have the capability yet.
    12-04-13 12:06 AM
  3. Anilu7's Avatar
    It only works from one BB10 device to another. You can still have BBM Voice to legacy BB's but not to Android or iOS. In the BBM app, do you have your settings so data will go over the network "Allow BBM calls over Mobile Networks"? (swipe down, tap the settings gear icon, scroll down to see if this is 'on' or 'off') Do you see a greyed-out icon of a video camera in the BBM chat (individual only)? If it will work it should be green. I've seen it go grey if the other person's or my connection is bad. And occasionally it will disappear altogether, although rarely. What is your carrier? (I have a Z10 and Q10 but it should be similar to the Z30. (OS 10.2.0.429 for the Q10 and 10.2.1.1055 for the Z10)
    12-04-13 12:12 AM
  4. Insync's Avatar
    For video your contacts need a Z10, Q10, or Z30. I don't know if Q5 will work. You need to invite them which you can do from with BBM or from your contacts list.

    Posted via CB10
    12-04-13 12:23 AM
  5. Bushrover's Avatar
    Thanks for the information. I guess that is my problem, I was trying to BBM Video with a person that is running BBM on their iphone. Oh well....
    12-04-13 06:01 AM
  6. lerxster's Avatar
    For video your contacts need a Z10, Q10, or Z30. I don't know if Q5 will work. You need to invite them which you can do from with BBM or from your contacts list.

    Posted via CB10
    Chatted with my sister on her Q5, so can confirm it works really well


    Posted via CB10
    12-04-13 06:20 AM
  7. lerxster's Avatar
    Thanks for the information. I guess that is my problem, I was trying to BBM Video with a person that is running BBM on their iphone. Oh well....
    I may be mistaken but BBM video and channels will come to iOS eventually.

    Posted via CB10
    12-04-13 06:23 AM
  8. adjdudley21's Avatar
    I may be mistaken but BBM video and channels will come to iOS eventually.

    Posted via CB10
    You are not mistaken, unless however, blackberry decides to put that in the category of BB10 on the playbook.. lol then we are all screwed
    12-04-13 06:38 AM
  9. Thachoc1's Avatar
    You are not mistaken, unless however, blackberry decides to put that in the category of BB10 on the playbook.. lol then we are all screwed
    You're not screwed if you buy a BB10 phone. LOL!
    12-04-13 01:27 PM

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