1. fescue1's Avatar
    Help, I just downloaded the BBM update on my Z 30 and it tries to open then it closes again. It does the same in app world when I try to open it there, any ideas how to sort it?

    Posted via CB10
    Ahmed Ragab likes this.
    02-13-14 11:58 AM
  2. BB_Junky's Avatar
    After downloading anything its a good habit to turn off and on the device and if that doesn't work try a hard reset and that should help with your problem.
    02-13-14 12:16 PM
  3. fescue1's Avatar
    I tried that twice, still no joy. I even tried deleting BBM but it won't let me. Any more thoughts?

    Posted via CB10
    02-13-14 12:46 PM
  4. zamboni08's Avatar
    Just posted in another thread. This is happening to me too. Z30 - latest leak, VZW in Chicago. Neither app nor chats will open - now getting a red exclamation point "connecting to bbm servers" with a swirling wait for a while now. Lord....
    02-13-14 01:05 PM
  5. nah.uhh's Avatar
    For the server error, close bbm and wait a couple minutes then try again. For me it was always that I was rushing it

    I did notice bbm lagged for like 2 minutes after install
    02-13-14 01:10 PM
  6. sedalia066's Avatar
    I did notice bbm lagged for like 2 minutes after install
    The lag was scary on first opening. Now going very well.


    Via CB10. Bits, C000C6078 for links to science and technology posts and world news.
    02-13-14 01:14 PM
  7. zolt11's Avatar
    do you have a leak os? might be the problem. I guess only for vzw and z30? I think this release is for all offical 10.2.1 os...
    02-13-14 01:15 PM
  8. zamboni08's Avatar
    Lord.....suppose this is going to be a cluster. don't know why a leak would matter with bbm tho if it's worked before...?



    Posted via CB10
    02-13-14 01:17 PM
  9. zamboni08's Avatar
    If it's not going to work on leaks - can we bump this up a chain to put on the main page? Seems like that would be a big deal in this community for people who haven't got official OS updates yet. BBM still completely inoperable for me.
    02-13-14 01:19 PM
  10. zolt11's Avatar
    different os versions and bbm versions are not always compatible. Case in point when this was in beta it didn't work with the latest leak at the time....Lord?
    02-13-14 01:20 PM
  11. afl777's Avatar
    I've just updated....got a white screen for a few minutes and was on the verge of panic...but it came back on its own.
    02-13-14 01:21 PM
  12. nah.uhh's Avatar
    If it's not going to work on leaks - can we bump this up a chain to put on the main page? Seems like that would be a big deal in this community for people who haven't got official OS updates yet. BBM still completely inoperable for me.
    Are you on wifi? Network? Reboot? Go to payment options screen and retype you bbid password and try again

    Edit: after reboot check for device monitor and wait for the cpu to calm down before trying again
    02-13-14 01:55 PM
  13. Ahmed Ragab's Avatar
    same problem here :S

    After downloading anything its a good habit to turn off and on the device and if that doesn't work try a hard reset and that should help with your problem.
    02-13-14 01:59 PM
  14. zamboni08's Avatar
    I started a new thread. It's the .1259 leak. That what you both have?
    02-13-14 02:03 PM
  15. Ahmed Ragab's Avatar
    same leak here
    I started a new thread. It's the .1259 leak. That what you both have?
    02-13-14 02:07 PM
  16. nah.uhh's Avatar
    Facepalm..
    02-13-14 02:11 PM
  17. TioPepe78's Avatar
    I've just updated....got a white screen for a few minutes and was on the verge of panic...but it came back on its own.
    LOL that happened to me also, adrenaline rushed a bit.
    02-13-14 02:13 PM
  18. fescue1's Avatar
    I have 10.2.1 176, should I go for another leak, if so what one and can you post a link please? Just got the phone yesterday and I have not had time to get fully used to it.

    Posted via CB10
    02-13-14 02:40 PM
  19. Raakshaas's Avatar
    Having the same issue here as well. I have a Z10 with tmobile, OS 10.2.1.1055, so it's not happening .1259 leak alone
    02-13-14 02:41 PM
  20. nah.uhh's Avatar
    I have 10.2.1 176, should I go for another leak, if so what one and can you post a link please? Just got the phone yesterday and I have not had time to get fully used to it.

    Posted via CB10
    Yes, don't use that version.

    If you just got the phone yesterday, your probably better off starting from scratch /forgetting about the with 10.2.1.1925 aka 10.2.1.537, which is both the latest leak and the latest official version

    http://forums.crackberry.com/bb10-le...ll-q-z-887047/

    Make sure your use the version for your phone
    Type myver in order to see your version
    Z10STL100-3/10.2.1.1925 for example
    02-13-14 02:53 PM
  21. fescue1's Avatar
    Thanks, I will try that tomorrow.

    Posted via CB10
    02-13-14 02:59 PM

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