04-13-15 10:46 AM
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  1. DaveyBoy71's Avatar
    DaveyBoy71
    My phone hasn't been able to last a complete day without charging lately. I couldn't understand why but after looking at my phone health it says that BBM is consuming 40% of the battery... I have never used BBM for anything. What's happening with my phone?

    Posted via CB10
    04-11-15 06:11 PM
  2. FF22's Avatar
    FF22
    Ambassador
    Occasionally, BBM does that even for those who don't use it. No explanation.

    Try a reboot and if that fails, you may want to reload the OS.

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    04-11-15 08:52 PM
  3. DaveyBoy71's Avatar
    DaveyBoy71
    Thanks!!!

    Posted via CB10
    04-13-15 10:46 AM
« Virtual keyboard 10.2 vs 10.3 | Official 10.3.1 on Z30 - doom's day for BlackBerry »

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