1. dmbfire's Avatar
    My Z30 has recently started throwing errors. I cannot update apps or download new ones. I also cannot open my bbid on phone( An unknown error has occurred. Please try again). I cannot join any channels either now. If I reset phone it fixes, however it doesn't last a day and it all starts over again.
    Suggestions??
    Thanks
    01-23-14 09:46 AM
  2. dubber_d's Avatar
    My dad's z30 had a bbid issue from new with BlackBerry link. He could not backup his phone etc. He did not have the issues you are having. After exhausting everything I know and have read we ended up wiping the phone and I installed a new os via a leaked os and that fixed the issue. I know that likely is not what you want to hear but that is what fixed it for us. My feeling is that something is corrupted in your os install. Are you on an official os or a leak? Did you recently install or delete any programs?

    Posted via CB10
    01-23-14 09:58 AM
  3. Bor Navas's Avatar
    You may have to do a security wipe..

    channel C000F331C- my Z30 rocks!
    01-23-14 10:25 AM
  4. freeyo's Avatar
    I can't access anything either. Problem on blackberry's side.


    Posted via CB10 On my 30
    01-23-14 12:20 PM
  5. KenFletch's Avatar
    Same with me yesterday and today

    Got it back with a reboot. Was unable to do a backup

    Poss connection prob. Perhpsllaps would come back by itself never happened to my knowledge precious 6 months

    Posted via CB10
    01-23-14 11:22 PM

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