Built for Business - Learn more about BlackBerry KEY2
07-08-16 05:04 PM
38 12
  1. ronpfid's Avatar
    I keep getting this, I know my wifi is good as all other devices never have issues, but my Z30 does this several times a day, I can't trust it to gather emails and such. A couple hours go by, no new notifications, then I see that.
    05-04-15 12:03 PM
  2. jas1978's Avatar
    I've also started to notice my WiFi going in and out on my Z30. It started after the 10.3.1 update. I never had this kind of problem on 10.2.1.

    Posted via CB10
    05-04-15 12:44 PM
  3. 10_z_no gimmick's Avatar
    BlackBerry really need to fix this wifi issue on the Z30!

    Z30 /
    05-04-15 12:57 PM
  4. Gooseberry Falls's Avatar
    I keep getting this, I know my wifi is good as all other devices never have issues, but my Z30 does this several times a day, I can't trust it to gather emails and such. A couple hours go by, no new notifications, then I see that.
    I would still reboot your router. It is simple to do even if other devices have no problem.
    05-04-15 03:02 PM
  5. ronpfid's Avatar
    I'll give that a try
    05-04-15 03:50 PM
  6. ZizzyLizzy's Avatar
    same here!!!
    I'm on
    05-04-15 05:14 PM
  7. chrisk_5's Avatar
    its noy just a particular router, because i have the same proble at home, work etc.

    I have rebooted home router, i dont think IT will let me at work.

    I love my Z30 but my other devices sit next to my Z30 and pick up the wireless signal anytime i walk in the room
    05-04-15 09:53 PM
  8. Miss_Hawkins's Avatar
    Upgrade to Fixed my issues with wifi

    Posted via CB10 on my AT&T AMOLED Z30
    Ursus Rufus and milanply54 like this.
    05-05-15 05:37 AM
  9. ronpfid's Avatar
    I rebooted router , so far so good
    05-06-15 02:10 PM
  10. allsportsfan's Avatar
    Definitely an issue with the latest OS upgrade as I didn't have this problem with my Passport before.

    Posted from my BB10 passport
    05-08-15 09:24 AM
  11. oilgeo10's Avatar
    Agree that this is an issue with the OS. I don't reboot my router, just restart the Z30 and it always comes back up fully connected to the Wifi. It happens maybe once a week to my phone since the last official 10.3 OS update.

    Posted via CB10
    05-09-15 08:51 AM
  12. ronpfid's Avatar
    Mines still doing it, I updated to 10.3.1 and still it came back. I'm sure it's not my router, my wifes ipad has no issues, my note 4 has no issues, our wii connects through wifi and has no issues, just my z30
    05-11-15 11:38 AM
  13. ronpfid's Avatar
    Looks like I found a fix for my situation, posted in another thread in case anyone is interested

    Posted via CB10
    05-12-15 05:37 PM
  14. anon(8982767)'s Avatar
    I have a solution turn your router of for a min and shut the phone off then turn the phone on and the router and that should fix your problem
    05-12-15 07:26 PM
  15. ronpfid's Avatar
    That's only a temporary fix, what I found for my situation is working perfect still
    05-12-15 07:36 PM
  16. anon(8982767)'s Avatar
    It's not temporary
    05-12-15 07:53 PM
  17. ronpfid's Avatar
    It was for me and others, so yes temporary
    05-12-15 07:59 PM
  18. young guy's Avatar
    Try picking a channel 1,6 or 11 for your wifi, assuming your router has the feature to allow you to choose a channel of course. Don't have it set to auto.

    This worked for me.
    05-13-15 02:03 AM
  19. mnc76's Avatar
    It's not a router problem.

    Any time this has happened to me at home :

    A) the z30 is the ONLY device that is unable to get a wifi signal

    B) rebooting the z30 (and not touching the router) fixes the issue

    If it were the router, then

    A') At the very least, the devices near my z30 would *also* have issues connecting, and

    B') why would rebooting the z30 (without rebooting or changing any settings on the router) fix the problem (that is supposedly on the router)?

    So at least in my case, it is 100% not a problem with the router.

    Oh, and finally, rebooting the router (while not rebooting the Z30) does *not* work.

    Out of every combination of rebooting the router and rebooting the Z30, the *only* solution that works, and works every time, is rebooting the Z30. And it works -- every time -- without needing to reboot the router.

    Via CB Android on BB10 (jst 4 kiks)
    Last edited by mnc76; 05-13-15 at 06:53 PM.
    PatrickMJS likes this.
    05-13-15 06:02 PM
  20. young guy's Avatar
    You're right, it is not a router problem. Never said it was. I was only offering a workaround solution since BlackBerry still hasn't addressed it. For some reason the Z30 doesn't do well when the channel is set to auto on the router. Which is why resetting the router doesn't solve anything because the channel is still set as auto. However, rebooting the Z30 will allow it to find the wifi channel initially but for some reason (maybe when the router hops to a different channel), the Z30 can't hop to the new channel and thus it loses connectivity. It is a Z30 problem. But if we can't fix the Z30 (waiting on you BlackBerry) , we "fix" (or "adjust" since nothing is broken on the router to "fix") the other end instead to compensate. Up to you if you want to try it.
    mnc76 likes this.
    05-13-15 10:45 PM
  21. ronpfid's Avatar
    Not a router problem, but a z30 problem that reveals itself under certain internet/router protocols. Changing those can stop them from coming up. I have had zero wifi/Internet issues since changing my router settings, so it definitely "fixed" my issiues
    mnc76 likes this.
    05-13-15 10:58 PM
  22. mnc76's Avatar
    Thanks for the clarifications everyone.

    Posted via the CrackBerry App for Android
    05-14-15 09:57 AM
  23. mnc76's Avatar
    I solved this issue based on posts from another thread, and without touching my router.

    All I had to do was set my home WiFi connection to ONLY use the 2.4 Ghz band.

    Anyone have a fix for :WiFi connection limited error?-img_20150521_161607.png

    Posted via CB10
    05-21-15 03:18 PM
  24. oilgeo10's Avatar
    BlackBerry is the one who should be fixing this, with a software update. And that should have been done by now but I guess their market share is so low now that OS improvements updates are no longer a priority for them.

    Posted via CB10
    05-22-15 05:51 PM
  25. Ursus Rufus's Avatar
    Had this problem come back since updating from latest official to Same thing. Other devices fine. Just my BlackBerry. Going to check link on first page of this thread.

    Posted via CB10
    05-30-15 11:41 PM
38 12

Similar Threads

  1. Which OS Version is Best for BlackBerry Z10 Device
    By asghardgr811 in forum Ask a Question
    Replies: 16
    Last Post: 05-04-15, 11:55 PM
  2. How to disable sounds for some notifications
    By pajousek in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 05-04-15, 05:58 PM
  3. Wifi direct not working z3
    By anuj syal in forum Ask a Question
    Replies: 0
    Last Post: 05-04-15, 12:00 PM
  4. POLL: how many with double typing issues have exchanged units
    By silverbullet in forum BlackBerry Passport
    Replies: 2
    Last Post: 05-04-15, 11:35 AM
  5. New Huge Update for PhotoFonty
    By mossa210 in forum BlackBerry 10 Apps
    Replies: 4
    Last Post: 05-04-15, 10:25 AM