Added contacts not displayed

Hi, added and saved a contact three times and the contact does not display, does not show up in search either, however, when I looked at my contacts on my desktop, through Microsoft Exchange, the contact did appear three times. I also went to outlook.com and the contact appears there too, but not on my device. Any ideas?

Originally Posted by Pard

Hi, added and saved a contact three times and the contact does not display, does not show up in search either, however, when I looked at my contacts on my desktop, through Microsoft Exchange, the contact did appear three times. I also went to outlook.com and the contact appears there too, but not on my device. Any ideas?

This may seem basic, but give it a try. While in the Contacts app, swipe down and tap Settings. Scroll down and ensure that your EAS and Outlook.com toggles for "Show Account in Contact List" are set to on. That may be it.

Thanks that was the first thing I checked. I have done a hard and soft reset and nothing works. It populates my contacts that I'm syncing with but doesn't display on my Z30.