04-16-15 11:17 AM
43 12
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  1. dreamz_gaurav's Avatar
    My phone app (the calling app) keeps on eating more and more memory (RAM) with every subsequent phone call. It never frees any memory at all. I was using a leaked version of 10.3.1 earlier which also had the same issue. I thought it would go away with the official release but I don't think BlackBerry has taken care of it yet. Could this be due to a possible memory leak issue?

    This is very annoying as after 3-4 days of usage, I have to reboot the phone to free the memory held by phone app.

    I'm using a Z3 in India running the official 10.3.1 OS version. Attaching a screenshot of phone app memory graph that I captured last week.
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150226_092102.png
    03-03-15 01:41 AM
  2. Mohan Kumar12's Avatar
    My phone app (the calling app) keeps on eating more and more memory (RAM) with every subsequent phone call. It never frees any memory at all. I was using a leaked version of 10.3.1 earlier which also had the same issue. I thought it would go away with the official release but I don't think BlackBerry has taken care of it yet. Could this be due to a possible memory leak issue?

    This is very annoying as after 3-4 days of usage, I have to reboot the phone to free the memory held by phone app.

    I'm using a Z3 in India running the official 10.3.1 OS version. Attaching a screenshot of phone app memory graph that I captured last week.
    Click image for larger version. 

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    Dude, I'm facing the same problem, not only phone app, even BlackBerry Hub is also consuming more ram, as a result the device lags a lot.. some say,we should do the security wipe and reload the OS using BlackBerry link.. I did it but no use, actually adding the Gmail account in 10.3.1 makes condition even worse.. you are rebooting your device twice a week.. but in my case it's worse, I'm doing a hard reset day by day.. let's see if anyone give the solution..

    Posted via CB10
    03-03-15 03:38 AM
  3. kdhingra307's Avatar
    Thats might be bad update in mine z3 its just consuming 17-18MB Ram. so you might try reloading using link
    03-03-15 09:03 AM
  4. dreamz_gaurav's Avatar
    Could you please attach the screenshot of your phone app memory usage graph?
    03-04-15 12:01 AM
  5. dreamz_gaurav's Avatar
    Thats might be bad update in mine z3 its just consuming 17-18MB Ram. so you might try reloading using link
    Did a security wipe but it didn't solve the problem. I'm hoping for a fix from BlackBerry on this soon.
    03-04-15 06:23 AM
  6. idhbar's Avatar
    This is my phone graph. I think it is ok.Why is the phone app (the calling app) eating a lot of RAM?-img_20150304_204256.png
    03-04-15 10:14 AM
  7. dreamz_gaurav's Avatar
    This is my phone graph. I think it is ok.Click image for larger version. 

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    Are you using a Z3 too?
    03-04-15 12:22 PM
  8. idhbar's Avatar
    Are you using a Z3 too?
    Yes w/ latest 10.3.1.1565
    03-05-15 12:27 AM
  9. mohamed Usf's Avatar
    Dears,
    i guess i found the problem i have a Z3 and my phone app used to hog memory too until it reaches like 200mb and i had to restart the phone.
    the solution is easy if you are using your email to sync your contacts then TURN IT OFF, move your contacts to the phone memory and everything will be just fine. now my phone is running for 2 days and the phone app is consuming around 50-60 mb which is acceptable i think.
    try it and tell me if it solved your problem
    04-10-15 07:15 AM
  10. viraj soni's Avatar
    How to turn it off sncy with gmail?
    My phone using 186 mb ram
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150410_172640.png

    Posted via CB10
    04-10-15 07:57 AM
  11. dreamz_gaurav's Avatar
    Dears,
    i guess i found the problem i have a Z3 and my phone app used to hog memory too until it reaches like 200mb and i had to restart the phone.
    the solution is easy if you are using your email to sync your contacts then TURN IT OFF, move your contacts to the phone memory and everything will be just fine. now my phone is running for 2 days and the phone app is consuming around 50-60 mb which is acceptable i think.
    try it and tell me if it solved your problem
    What do you mean by moving contacts to phone memory?

    Posted using BlackBerry Z3 , 10.3.1.1779/ 10.3.1.2576
    04-10-15 09:08 AM
  12. viraj soni's Avatar
    Its really works now ram usea only 50. To.60 mb
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150411_001029.png

    Posted via CB10
    04-10-15 02:40 PM
  13. viraj soni's Avatar
    R u facing regarding call delay issue after doing that means after removing sync.with gmail?

    Posted via CB10
    04-10-15 02:43 PM
  14. Mohan Kumar12's Avatar
    R u facing regarding call delay issue after doing that means after removing sync.with gmail?

    Posted via CB10
    Can you please tell me, How to turn off the sync contacts in Gmail and what exactly moving contacts to phone means?

    Posted via CB10
    04-11-15 12:32 AM
  15. viraj soni's Avatar
    I also dont knw bt I just delete gmail contact ac from settings.
    Before doing that plz take back-up of ur contact.
    Go to settings- accounts- gamil- delete gmail contact

    Posted via CB10
    04-11-15 11:58 AM
  16. viraj soni's Avatar
    Bro ram usage increasing day by day
    See graph

    Why is the phone app (the calling app) eating a lot of RAM?-img_20150411_214054.png

    Posted via CB10
    04-11-15 12:11 PM
  17. dreamz_gaurav's Avatar
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150411_220958.png
    My current phone app memory usage graph.. annoying! Waiting eagerly for BlackBerry to do something about it.

    Posted using BlackBerry Z3 , 10.3.1.1779/ 10.3.1.2576
    04-11-15 12:41 PM
  18. mohamed Usf's Avatar
    Yes it increases but my phone has got around 430 mb of ram all the time, try restarting your hub by swiping five times from the top right corner, u should do that every other day to clear any memory leaks

    Posted via CB10
    04-12-15 03:28 AM
  19. dreamz_gaurav's Avatar
    Yes it increases but my phone has got around 430 mb of ram all the time, try restarting your hub by swiping five times from the top right corner, u should do that every other day to clear any memory leaks

    Posted via CB10
    Restarting hub has got nothing to do with cleaning the memory held by phone app. Also, hub cleans itself automatically once in a day.

    Posted using BlackBerry Z3 , 10.3.1.1779/ 10.3.1.2576
    04-12-15 07:17 AM
  20. viraj soni's Avatar
    Hv u find any other solution
    My friend told me that robot fn once in a.week
    I wish that ll work

    Posted via CB10
    04-13-15 03:09 AM
  21. dreamz_gaurav's Avatar
    Hv u find any other solution
    My friend told me that robot fn once in a.week
    I wish that ll work

    Posted via CB10
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150413_195545.png

    Rebooting is the only option until BlackBerry fixes this issue.

    See my current phone app memory usage. It's going crazy.

    Posted using BlackBerry Z3 , 10.3.1.1779/ 10.3.1.2576
    04-13-15 10:27 AM
  22. viraj soni's Avatar
    Yah its temporary solution
    See mine its goes.to max 307mb
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150413_214043.png

    Posted via CB10
    04-13-15 12:11 PM
  23. LeeU1911's Avatar
    I've got sam problem with Z3 and 10.3.1.2726 leak. Let me see if removing gmail contacts solve problem.

    Posted via CB10
    04-13-15 12:23 PM
  24. henry007's Avatar
    Mine went up to 365 today. I guess now that we've isolated the cause of the lag problem, there could be a fix soon I hope

    Posted via CB10
    04-13-15 06:36 PM
  25. idhbar's Avatar
    Why is the phone app (the calling app) eating a lot of RAM?-img_20150414_184218.png after official update.
    04-14-15 09:13 AM
43 12

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