1. Purwan Ndari 15's Avatar
    I own a BlackBerry Z3 with OS 10.3.2.2836. My BB has been performing kinda strange lately. It simply won't play music or videos. It actually will start playing after 1 minute but then stop in the middle of the song/video for another 1 minute then continue. Sometimes it won't play at all. It also takes a brief seconds for the apps to launch and show the files. It also affected the file manager. I can't move any files from the device to my SD Card. It freezes in the middle of the process. I wanted to conduct security wipes but I'm afraid that it won't solve the problem. Is there anyone has solution for this? Thanks.
    06-13-19 06:34 AM
  2. conite's Avatar
    I own a BlackBerry Z3 with OS 10.3.2.2836. My BB has been performing kinda strange lately. It simply won't play music or videos. It actually will start playing after 1 minute but then stop in the middle of the song/video for another 1 minute then continue. Sometimes it won't play at all. It also takes a brief seconds for the apps to launch and show the files. It also affected the file manager. I can't move any files from the device to my SD Card. It freezes in the middle of the process. I wanted to conduct security wipes but I'm afraid that it won't solve the problem. Is there anyone has solution for this? Thanks.
    I assume you tried a simple reboot of the device?
    06-13-19 06:50 AM

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