1. prince_1308's Avatar
    hey cb,

    typing this on my old curve as my Z10 is bricked. i charged it overnight and the battery was full and it just stopped working i tried connecting it to my pc but link wont recognize it. when i connect the phone and remove the battery the red LED does come on. Unfortunately, it still wont connect to BB Link. Do y'all have any suggestions as to how i should proceed?

    Sent from my BlackBerry 9360 using Tapatalk
    07-25-14 12:14 PM
  2. anon721037's Avatar
    Hold the volume up and down buttons along with the power button until you see the blue loading circle,
    07-25-14 12:18 PM
  3. prince_1308's Avatar
    that didn't work, unfortunately. any other suggestions?

    Sent from my BlackBerry 9360 using Tapatalk
    07-25-14 12:36 PM
  4. anon721037's Avatar
    Which model do you have.

    Posted via CB10
    07-25-14 12:36 PM
  5. prince_1308's Avatar

    Sent from my BlackBerry 9360 using Tapatalk
    07-25-14 12:38 PM
  6. anon721037's Avatar
    You could probably try, pulling the battery out and make sure all the contacts are clean and make sure it goes back in very snug, if it's lose shove a piece of paper in to make it tight.

    If that's not the problem you could try loading an autoloader to it and see if it comes back.

    Posted via CB10
    07-25-14 12:41 PM
  7. prince_1308's Avatar
    ive been trying but the autoloader wont connect to the bootrom. anyway to force it to connect?

    Sent from my BlackBerry 9360 using Tapatalk
    07-25-14 12:43 PM
  8. anon721037's Avatar
    Try holding the power button down until it connects.

    Posted via CB10
    07-25-14 12:44 PM
  9. goodayeh's Avatar
    Sounds like the battery is completely dead .
    Do you have another to try ?
    ( or borrow from someone )
    07-25-14 12:47 PM
  10. prince_1308's Avatar
    put in my 4000 mah battery and it doesn't work. the oem ls1 batt showed a full charge too before i took it off the charger.

    Sent from my BlackBerry 9360 using Tapatalk
    07-25-14 12:50 PM
  11. FF22's Avatar
    Turn off wifi and try again. Link sometimes has issues if wifi is on, at least, when attempting to backup the phone.

    Or prevail on a friend/relative. While the autoloader is larger, it really should not affect anyone else's computer if you download and run it.
    07-25-14 06:58 PM

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