1. Mavs84's Avatar
    Hi everyone.

    I've been having a problem with my Z10 since this morning - in short, it simply won't switch on.

    At first I assumed that it needed to be charged but even after charging for an about an hour, I still get the same thing. Specifically, the phone is connected to the charger and the red light is on; every couple of minutes or so it will attempt to switch on (on it's own, I'm not pressing the power button), the Blackberry logo will appear but then it will immediately switch off again. This process repeats itself on and on.

    I've tried removing the battery and re-inserting it, but it hasn't made a difference. If anyone has any other suggestions that would be much appreciated.

    Many thanks!
    03-08-14 01:16 PM
  2. Mic_JP's Avatar
    Possibly a loose battery....other threads on this. Try folding a piece of paper and placing on bottom of battery to force battery to be tighter against the pins and see if that resolves it. That was my issue and I had the phone replaced through my carrier

    My ZED 10
    03-08-14 01:36 PM
  3. FF22's Avatar
    Did you add any news apps or update the OS in the last few days?

    Any other changes?

    If you hook to computer can you see the drives (internal and sd card)?

    Do you have a recent backup?

    You might want to reload the OS.

    Or check out Sachesi and download the current OS for your phone model and try loading it using Sachesi (in the Leak OS subforum)
    03-08-14 02:06 PM
  4. ssinghb's Avatar
    Could be a corrupt OS, plug into PC, use Link, take backup (if possible) and then restore to factory settings. Upgrade using carrier or leaked OS. Use approved BB charger and let it charge for a few hours. If that doesn't work, if under warranty, exchange phone.
    03-08-14 02:12 PM
  5. SlcCorrado's Avatar
    Bunk battery or bad os install?
    03-08-14 02:16 PM

Similar Threads

  1. Phone Number Blocker for Q10
    By FieldShooterBBB in forum BlackBerry Q10
    Replies: 18
    Last Post: 03-21-15, 03:13 PM
  2. Deleted text messages still appear when search
    By edu3110 in forum BlackBerry 10 OS
    Replies: 26
    Last Post: 10-19-14, 03:28 AM
  3. How can we use google voice SMS on BB10?
    By heading4tomorrow in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 03-10-14, 10:24 PM
  4. Find SMS/Caller ID app similar to app on Android
    By Heavy Fluid in forum BlackBerry 10 Apps
    Replies: 2
    Last Post: 03-10-14, 11:15 AM
  5. Replies: 2
    Last Post: 03-08-14, 12:42 PM