1. james fitzgerald2's Avatar
    My z10 simply refuses to save new contacts. It started doing that about a month ago and updating the OS to 10.2.1 didn't change it. I only have about 90 contacts. I open the contacts, press add new, enter the information, press save and nothing is saved. Puzzling.

    Posted via CB10
    01-31-14 01:19 PM
  2. retomex's Avatar
    Don't you get where you want to save the new contact?

    Do you have any account (gmail, outlook, exchange, etc) that uses your contacts?

    Maybe they're being saved only to your phone. have you checked which contacts are you using?
    01-31-14 01:50 PM
  3. retomex's Avatar
    I mean this;

    Z10 won't save new contacts-contacts.jpg
    01-31-14 02:00 PM
  4. james fitzgerald2's Avatar
    I tried savings to different places including the sim card but it won't save anywhere

    Posted via CB10
    01-31-14 02:51 PM
  5. retomex's Avatar
    What about saving contacts to an account i.e. Gmail, etc? do they show up?
    01-31-14 05:56 PM
  6. james fitzgerald2's Avatar
    Good question, I haven't checked that. I will let you know

    Posted via CB10
    01-31-14 07:30 PM
  7. james fitzgerald2's Avatar
    I checked to see if the contacts I was trying to add were going to a third party ie Google. They are not but the contacts are being saved on my PlayBook at home that was never synced to the phone. I'm puzzled...

    Posted via CB10
    02-01-14 01:32 PM
  8. retomex's Avatar
    Can you check your google account on a web browser about those contacts?
    02-01-14 07:38 PM
  9. jrsryan's Avatar
    I'm having the same problem and have no idea what to do or who to call. Any ideas?

    02-21-14 12:29 PM
  10. Bobb1138's Avatar
    I have same prob, I sync with exchange and can only store in outlook, then the contact are sync'ed to my Zed, not the other way...

    02-21-14 12:39 PM
  11. retomex's Avatar
    Have you all upgraded to to check if it helps?
    02-26-14 09:30 AM
  12. Bobb1138's Avatar
    No, my carrier still offers xxx537, but I won't have it because if the exchange issue...
    And i won't use leak..

    02-27-14 11:08 AM

Similar Threads

  1. Native Music Player won't allow Edit Order
    By zephryn in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 01-31-14, 05:12 PM
  2. How to delete YouTube videos on Z10
    By AJMR2498 in forum BlackBerry Z10
    Replies: 2
    Last Post: 01-31-14, 02:55 PM
  3. Not able to view video from z10 after update?
    By Berryhappywithmyz10 in forum BlackBerry Z10
    Replies: 2
    Last Post: 01-31-14, 01:37 PM
  4. Speaker volume crap with new update!
    By lowezz in forum BlackBerry Q10
    Replies: 2
    Last Post: 01-31-14, 12:44 PM
  5. Unlock troubles z10
    By bml1993 in forum BlackBerry Z10
    Replies: 2
    Last Post: 01-31-14, 12:32 PM