1. bbzorbbq's Avatar
    My new at&t z10 is stuck in store demo mode. I can not do anything like connect to wifi. Every time it asks me for some demo password or retailer password. I thought I could change that from setting but still no luck. I can't even get to open the settings.
    I did quick research and came across "instoredemo" as default password but it did't do any good.
    On the other hand I bought it from craigslist. I was very happy to see new z10 on a cheap price. But now I am thinking if I am screwed.
    yeah if you guys could go ahead and help me with this,
    that'd be great.
    05-03-13 11:27 PM
  2. Bs06TL's Avatar
    Did you try connecting to a computer and reloading o's?.....why didn't you turn it on if you bought om craigslist

    Ur gonna have people wondering if you just stole one from the store. Fyi

    Posted via CB10
    wbbady likes this.
    05-03-13 11:31 PM
  3. bbzorbbq's Avatar
    That was really stupid thing to do actually not to look more carefully.I was probably too excited that I was finally upgrading from curve I have I have had for the last two years.
    But I downloaded Blackberry link . But I can't figure out what to do.
    05-04-13 12:14 AM
  4. Kris Simundson's Avatar
    Download a leaked OS than start the upgrade process it should clear that error

    Posted via CB10
    05-04-13 12:24 AM
  5. VR6's Avatar
    Good luck man!

    Posted via CB10
    05-04-13 02:14 AM
  6. bizzy805's Avatar
    Download a leaked OS than start the upgrade process it should clear that error

    Posted via CB10
    08-20-13 01:52 PM
  7. bizzy805's Avatar
    What do u mean leaked OS.
    08-20-13 01:54 PM
  8. bizzy805's Avatar
    I have the same problem but don't know much about computers.
    08-20-13 01:55 PM
  9. bizzy805's Avatar
    Can you help me a bit more .
    Last edited by BigBadWulf; 08-21-13 at 11:11 PM. Reason: removed phone number
    08-20-13 01:56 PM
  10. BigBadWulf's Avatar
    What do u mean leaked OS.
    Read the guide, then come back if you have more questions:

    08-21-13 11:16 PM
  11. Gearheadaddy's Avatar
    You may end up with a bad esn blocked by the place it may have been stolen from, it may take a couple weeks. If that happens you're screwed. I suggest you try to get your $$$ back...

    Rockin' 810 Runtime
    08-22-13 05:13 AM
  12. bennelong's Avatar
    Try the password instoredemo

    Z10 via CB 10
    08-22-13 07:09 AM
  13. bennelong's Avatar
    Try the password instoredemo
    Sorry, I didn't read the OP as well as I should have. My bad.
    Z10 via CB 10

    Z10 via CB 10
    08-22-13 07:12 AM
  14. bennelong's Avatar
    If it asks for a password to access settings then it could've been a retail demo model.

    Z10 via CB 10
    08-22-13 07:25 AM
  15. d_ann79's Avatar
    I had the same issue with a Z30 I purchased from ebay (new, unused). I couldn't do a security wipe due to the fact "settings" was locked by a password that I did not know what it was. I could however download Blackberry Link onto my Mac, and then do a security wipe via USB link, and this solved the problem. When I restarted the demo mode was gone for good and phone is working fine!
    02-15-14 06:46 AM
  16. tickerguy's Avatar
    Be aware that if it's stolen in a couple of weeks it will probably get pin blocked -- there's no way around that one.

    I'd find the seller and get your money back as it's odds-on the device is hot.
    02-15-14 07:47 AM
  17. glidewells's Avatar
    If it ask for password put 111111, I believe that is the default password. It may let you into the settings to get it out of demo mode...worth a try.

    Posted via CB10
    02-15-14 09:38 AM

Similar Threads

  1. First Ad seen in Manhattan, NYC
    By Fnen90 in forum General BlackBerry News, Discussion & Rumors
    Replies: 40
    Last Post: 08-29-13, 11:18 AM
  2. Found in Blackberry philippines website
    By Father Guido in forum BlackBerry Z30
    Replies: 3
    Last Post: 08-23-13, 06:43 PM
  3. Any "gotcha's" with buying a used Z10?
    By hennesseystealth in forum BlackBerry Z10
    Replies: 6
    Last Post: 08-22-13, 03:13 PM
  4. Good Deal on the Z10s, in Ontario Can - Refurbished
    By cracked1up in forum BlackBerry Z10
    Replies: 3
    Last Post: 08-22-13, 05:08 AM
  5. Link for Mac won't see new Z10
    By Balti43 in forum BlackBerry 10 OS
    Replies: 22
    Last Post: 08-21-13, 10:51 PM