1. sallynaayue's Avatar
    My Z10 just now was stop working
    Just stuck on bbm
    Can't do anything
    In the end I take out the battery and put it back again. How come be like that?
    Did any want ever happen like me?

    Posted via CB10
    05-07-13 11:50 PM
  2. KermEd's Avatar
    Just lucky to find a rare bug

    Posted via CB10
    05-07-13 11:52 PM
  3. sallynaayue's Avatar
    Hmmmm yeah lucky
    But right now my BlackBerry Z10 is very hot
    Is like my old phone 9900 last time that spoilt all ready

    Posted via CB10
    05-07-13 11:54 PM
  4. diegonei's Avatar
    Bugs and freezes are really not usual , at least on my Z10. See if you can get the OS updated. That usually keeps the bugs away.

    EDIT: When mine gets hot, I turn it off for 40-120 seconds. Just let it cool a bit, really. I know this is not the best solution, but it works. The device usually goes a few weeks before it does the "too hot thing" again.
    05-07-13 11:58 PM
  5. sallynaayue's Avatar
    How to get the new OS updates?
    I am in singapore

    Posted via CB10
    05-08-13 12:19 AM
  6. skarface1988's Avatar
    It happen to me on music twice. Its just some bug thats all.

    Posted via CB10
    05-08-13 12:21 AM
  7. sallynaayue's Avatar
    Yes I also was listening my play list
    So is that normal?
    So sad I am thinking in Z10 not like my old 9900
    Huft

    Posted via CB10
    05-08-13 12:28 AM
  8. AlwaysSmile's Avatar
    My Z10 just now was stop working
    Just stuck on bbm
    Can't do anything
    In the end I take out the battery and put it back again. How come be like that?
    Did any want ever happen like me?

    Posted via CB10
    So your Z10 doesn't work and you are posting this with your Z10... hmm you wonder how I know? well you forgot to remove your signature "Posted via CB10"
    #Fail

    Posted via CB10
    skarface1988 likes this.
    05-08-13 12:55 AM
  9. sallynaayue's Avatar
    Hrrrgggg can't you read properly
    The first post that I write
    #ngekngok

    Posted via CB10
    05-08-13 01:25 AM
  10. l1f3l355's Avatar
    So your Z10 doesn't work and you are posting this with your Z10... hmm you wonder how I know? well you forgot to remove your signature "Posted via CB10"
    #Fail

    Posted via CB10
    I think what she meant to say was her phone hanged and she needed to do a battery pull. I don't think she's a native user of English from her subsequent replies.
    05-08-13 01:39 AM
  11. agp101's Avatar
    I think what she meant to say was her phone hanged and she needed to do a battery pull. I don't think she's a native user of English from her subsequent replies.
    whoa whoa don't say the word "She". Renebob might come after you!

    A tip for the OP: if for any reason the Z10 does freeze up, hold the lock button for 10 seconds. You don't need to pull the battery anymore. Just a hassle for nothing. Holding the lock button triggers a hard reset.



    Posted via CB10
    05-08-13 01:43 AM
  12. Francois Marcoux's Avatar
    Or hold the up and down volume keys simultaneously for 10 secs, initiates a hard reset.


    Posted via CB10
    05-08-13 01:47 AM
  13. sarahrich's Avatar
    This happens to me every now and again on music too, a bug but hopefully will be fixed in the future- so you're not alone!

    Posted via CB10
    05-08-13 01:54 AM
  14. sallynaayue's Avatar
    Why why why
    I just sharing
    If you don't have nice word to write don't post any comment

    Posted via CB10
    05-08-13 02:11 AM
  15. sallynaayue's Avatar
    I hold the top button is doesn't off the phone
    So I take out the battery
    Thanks God it work normally again


    Posted via CB10
    05-08-13 02:14 AM
  16. sallynaayue's Avatar
    I am not good at English #not
    I am indonesian
    So I am so sorry if I write correctly

    Posted via CB10
    05-08-13 02:15 AM
  17. l1f3l355's Avatar
    whoa whoa don't say the word "She". Renebob might come after you!


    Posted via CB10
    My bad I assumed Sally's a female name. And from the grainy profile picture, I thought I saw two ladies


    Posted via CB10
    05-08-13 04:59 AM
  18. l1f3l355's Avatar
    I am not good at English #not
    I am indonesian
    So I am so sorry if I write correctly

    Posted via CB10
    Santai saya ngerti apa yang ingin disampaikan

    Translation: Chill I understood what you were trying to put across.


    Posted via CB10
    05-08-13 05:01 AM
  19. diegonei's Avatar
    How to get the new OS updates?
    I am in singapore

    Posted via CB10
    You can try swiping from the top, hitting the cog icon (Settings? Options?) and scroll down to Software Updates. If after you check you get the "you're running the most current software", you can try doing it without the SIM card in. If you still get that, you have two options:

    • Give up and wait;
    • Load the latest 10.1 leak


    To load a leak, download the right file for your device (just look here on the forums for the thread). I can't stress this enough. THE RIGHT FILE. If you have a STL-100-2, and the leak if for the STL-100-1, DO NOT LOAD IT. So, after you have the file, close BB Link, plug the device to the PC and run the file.

    This update process will wipte the device so you'll have to set it up from scratch (restoring backups to leaks usually break stuff, so I'd suggest you back up, but I don't suggest you restore that backup).

    Hope you get it fixed soon.
    05-08-13 10:00 AM
  20. Prince Radebe's Avatar
    Well I have seen Whatsapp hanging up on me when i chat through the Hub, it goes black until i swipe to home screen then back again.
    05-08-13 10:23 AM
  21. agp101's Avatar
    My bad I assumed Sally's a female name. And from the grainy profile picture, I thought I saw two ladies


    Posted via CB10
    don't worry, it doesn't bother me AT ALL. no sarcasm There.

    OP: you sure it doesn't work if you hold the top button? You must not be holding a Z10 lol. It works for everyone.



    Posted via CB10
    05-08-13 10:35 AM

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