1. anand_z10's Avatar
    Hello, I have a STL100-3 model Z10 device and it isnt working now. It shows a long Red Light when I connect to a Power Source or PC and I have tried all the steps in the forums and YouTube videos of repairing it with the Autoloaders from BB site. I have tried with Autoload-STL100-3-10.1.0.1485 and Autoload-STL100-3-10.3.1.997 and both of them doesnt even connect to the device. Upon connecting to PC Red Light approx glows for 2 mins (it doesnt blink like in videos). I have tried reseting it by holding the reset link next to the Z10 Power ON button - no luck. When I open BB Link under Devices it doesnt even list ming even during Red Link glowing time.

    RIM Wireless Device Command-Line Auto-Programmer Version 3.10.0.29 (Win32) [Apr
    1 2013 19:59:10]
    Copyright 2012 Research In Motion Limited

    Connecting to Bootrom:

    RIM Wireless Device Command-Line Auto-Programmer Version 3.11.0.14 (Win32) [Oct
    3 2014 15:34:35]
    Copyright 2012 Research In Motion Limited

    Connecting to Bootrom:

    Please share your suggestions and would be greatly helpful if I can get my Z10 device to work somehow.
    01-19-19 02:46 AM
  2. conite's Avatar
    Hello, I have a STL100-3 model Z10 device and it isnt working now. It shows a long Red Light when I connect to a Power Source or PC and I have tried all the steps in the forums and YouTube videos of repairing it with the Autoloaders from BB site. I have tried with Autoload-STL100-3-10.1.0.1485 and Autoload-STL100-3-10.3.1.997 and both of them doesnt even connect to the device. Upon connecting to PC Red Light approx glows for 2 mins (it doesnt blink like in videos). I have tried reseting it by holding the reset link next to the Z10 Power ON button - no luck. When I open BB Link under Devices it doesnt even list ming even during Red Link glowing time.

    RIM Wireless Device Command-Line Auto-Programmer Version 3.10.0.29 (Win32) [Apr
    1 2013 19:59:10]
    Copyright 2012 Research In Motion Limited

    Connecting to Bootrom:

    RIM Wireless Device Command-Line Auto-Programmer Version 3.11.0.14 (Win32) [Oct
    3 2014 15:34:35]
    Copyright 2012 Research In Motion Limited

    Connecting to Bootrom:

    Please share your suggestions and would be greatly helpful if I can get my Z10 device to work somehow.
    First off, use a real autoloader:

    https://mega.nz/#!UEwkxLTa!Q3y5xKCE4...dkG3EInalY18_g

    Second, with the autoloader running, hold down the power button on the Z10 - forcing it to reboot, and then wait 30 seconds. You may need to repeat this several time until it catches.
    01-19-19 09:44 AM
  3. anand_z10's Avatar
    Thanks - will try - can you please reconfirm that the autoloader is the right one as the file name of the Z10_10.3.03.3216_STL100-2-3 referring as STL100-2-3 - does it work for both STL100-2 and STL100-3?
    01-20-19 04:04 PM
  4. conite's Avatar
    Thanks - will try - can you please reconfirm that the autoloader is the right one as the file name of the Z10_10.3.03.3216_STL100-2-3 referring as STL100-2-3 - does it work for both STL100-2 and STL100-3?
    Yes.
    01-20-19 04:22 PM

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