Z10 Screen Malfunctioning (random touches and gestures)
This morning my Z10 (T-Mobile, STL-100-3, OS 10.2.1.375) started to register multiple touches and gestures apparently at random (and sometime when I wasn't touching the device at all).
For example, when I swiped up to enter the password, I was only able to type in the first few characters before seemingly at random many other keys started popping up and then the screen froze. I restarted the device but the issue still persists and now most of the time I can't even swipe up the phone (from the unlock screen) as it doesn't register the gesture.
I've restarted multiple times, and have even been able to load a fresh OS onto the device but the problem still persists.
Interesting, the phone functioned perfectly last night.
Has anyone come across this situation before?
Also, given I've on T-Mobile, how would I go about replacing the device (with another Z10) asap -I think they no longer sell the device in the stores right?
Thanks for your help.
Long live BB.