1. amiitoj's Avatar
    So, my proximity sensor wasn't working. I sent in my phone with the battery and back case and now I received a phone without a battery and back case. Apparently, I was not supposed to send back the battery and back case. So, currently Bell (Canada) is investigating my phone conversation for the repair to see if I was notified or not.

    Also, what's weird is that, the repair order says your blackberry was diagnosed with the problems described above "Light Sensor - Not functioning" and has been repaired. However, my phone housing had a couple chips and stuff here and there? Also, I had replaced my own screen, so the sticker at the back was gone. Now, this phone has a new housing and a sticker present, it also has a new screen. It has a sticker with my old phone pin. I am kinda confused, if they replaced it or repaired it? Is it possible for them to transfer my pin to a new phone?

    And anyone know if they would send me a new battery and case? I was given a 9300 as a loner phone and I mean, the last week and a half have been pretty harsh and I can't tolerate this anymore.

    Anyone know, where I could get a battery and a back case for cheap? I don't wanna order one online, it would take a while. I am in Mississauaga, Ontario.

    02-27-14 08:38 PM
  2. FF22's Avatar
    I would think that they can find a spare cover and battery amongst their spare parts. Hope it all works out for you.
    02-27-14 08:59 PM
  3. rjk123's Avatar
    No, don't think you can change a BlackBerry phone's pin.

    02-27-14 09:00 PM

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