1. FlexQ's Avatar
    Hi,

    My z10 has over the past 5 months been resetting at random a few times a day. I have been using leaked software but with the newest i did not restore anything at all, but to no avail.

    Do you guys know anything i can try?

    Thanks in advance

    /Q

    Posted via CB10
    02-03-14 05:48 AM
  2. jaydee5799's Avatar
    I am reading more and more about software reboots. And it is troubling. I have no idea what you can do besides reload the OS.
    02-03-14 05:50 AM
  3. ams083's Avatar
    My first Z did this, I took it back and got a new one.

    Z10STL100-2/10.2.1.1925 / Telstra
    02-03-14 05:55 AM
  4. geenaxion's Avatar
    It don't happen to my Z10.
    You could try to turn off your phone, remove battery the put it back on. And do a soft reset afterwards, by holding the volume up and down button.

    Keepin' it Chill Z10 (10.2.1.1925)
    02-03-14 11:31 AM
  5. Zargar's Avatar
    I have been experiencing this with my Q10. When I swipe to wake it up sometimes, it will reset the device. Sometimes it will be able to boot the OS again, but other times I have to plug it into a power supple so that it can load it, otherwise it will keep resetting itself. I don't know if these random resets are any indication of battery problems.

    FlexQ, have you noticed any patterns in when your Z10 will reset? Does the loss/regain of mobile network affect it at all? Loss/regain of WiFi? Mobile network loss or reconnection has usually occurred just before my Q10 will reset itself.
    02-03-14 11:42 AM
  6. FlexQ's Avatar
    Hi Guys,

    Thanks a lot for your reply's.

    I have not seen any clear patterns. I have experienced it doing it in my pocket, but also often when i put it on the table, i have been tapping the device on the table 50 times in a row to mimic when it reset, however i have not been able to reproduce the reset. It happens completely random. I have some strange 3G radio behaviors where i loose connection but gets it fast again. The two does not (unfortunately) seem to be directly connected.

    I have factory reset the device, reloaded OS'es, battery pull, soft reset etc. but to no avail. The darn thing still resets at random. So now i am contacting my supplier to get a new one. I sincerely hope they are not trying to reproduce the problem, it happens often, but not so often that a technician would see it in that half hour he has to test it.

    /Q
    02-03-14 03:11 PM
  7. wtz11's Avatar
    Try a leaked OS.
    02-03-14 03:13 PM
  8. FlexQ's Avatar
    I am using newest leak, which has been Reloadet, factory reset and all above /:

    /Q

    Posted via CB10
    02-03-14 04:12 PM
  9. zamboni08's Avatar
    If leak isn't fixing it, it must be hardware. The initial z10 release on vzw caused MAD reboot issues for me. All solid now.

    Posted via CB10
    02-03-14 06:00 PM

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