1. romit jain's Avatar
    I got a msg for updating BlackBerry software to of about 800 mb was completed using wifi.then during rebooting software it again started downloading 2 gb data it got switched off. Now my phone is not working properly. I can't even take calls as it won't show on screen please help.

    Posted via CB10
    10-08-14 05:27 PM
  2. gimjay's Avatar
    Just connect your phone to blackberry link and reload software. If You hopefully have an old backup, You can restore afterwards. Good Luck

    Posted via CB10
    10-08-14 05:38 PM
  3. romit jain's Avatar
    When I connect my BlackBerry to pc all data is present
    But on phone I can't access many options like pics,settings,bbm,bb hub

    Posted via CB10
    10-08-14 05:47 PM
  4. romit jain's Avatar
    Should I reload Os through BlackBerry Link or through Internet explorer
    Also can I still back up my data coz when I connect my phone to pc all data is present.

    Posted via CB10
    10-08-14 05:53 PM
  5. moesaeed's Avatar
    connect your phone to blackberry link then turn off the device and press reload software, dont disconnect your phone until its finished you'll know when it starts by it self.
    10-08-14 05:54 PM

Similar Threads

  1. Z10 with 10.3
    By filanto in forum Ask a Question
    Replies: 7
    Last Post: 10-16-14, 09:16 AM
  2. Z10 on AT&T No LTE
    By jberb1984 in forum BlackBerry Z10
    Replies: 28
    Last Post: 10-10-14, 09:16 AM
  3. XE Currency not supporting BlackBerry Passport
    By bbquincar in forum BlackBerry Passport
    Replies: 19
    Last Post: 10-09-14, 01:11 PM
  4. Can I use the leaked 10.3 bars downloaded for my Z10 on my Z30?
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 10-09-14, 06:24 AM
  5. I do not understand the pricing of the Q5
    By skstrials in forum BlackBerry Q5
    Replies: 2
    Last Post: 10-08-14, 04:38 PM