1. Leftywayn's Avatar
    When using the phone as a handset, the phone almost always goes into mute from rubbing against my face. I believe the mute button is poorly placed. Bad design.

    I do hope Blackberry can incorporate a change.
    04-11-13 09:46 AM
  2. Leftywayn's Avatar
    Is this any of your concern tough guy?
    04-11-13 10:01 AM
  3. Andy Wijaya's Avatar
    Really? I have never experienced that. I think the screen becomes unresponsive whenever you put your phone on your ear.
    04-11-13 10:03 AM
  4. Leftywayn's Avatar
    Really? I have never experienced that. I think the screen becomes unresponsive whenever you put your phone on your ear.
    I have to be conscious of not letting the phone touch my face while on a call. At first I thought the signal was dropping because the other party couldn't hear me, then I realized the phone was muting. Poor placement of the mute button...
    04-11-13 10:20 AM
  5. EauRouge's Avatar
    When my phone goes by my head the screen turns off via the built in sensor. So this doesn't effect me.

    I don't know why this isn't happening to you. Are you a ghost perhaps?

    Posted via CB10
    04-11-13 10:23 AM
  6. EarthyBerry's Avatar
    That is weird because my screen turns off whenever I put it near my face and I never accidentally press anything. I was even thinking the other day that this was the best experience I've had with a phone not pressing the mute button when I put it to my ear.... maybe there's a setting for that that is deactivated on your phone? because it is weird that our experiences are soo different.

    Posted via CB10
    04-11-13 10:24 AM
  7. offthahorseceo's Avatar
    Are you one of those people that pull your phone from your ear when listening, to your mouth when talking, then back?

    Be sure youre holding the entire top half of the phone to your face. The proximity sensor will disable the screen and alobg with it, the mute button.

    Source: used to sell phones, people dont usually use the proximity sensor correctly

    Posted via CB10
    Last edited by offthahorseceo; 04-11-13 at 10:36 AM.
    04-11-13 10:25 AM
  8. Leftywayn's Avatar
    Are you one of those people that pull your phone from your ear when listening, to your mouth when talking, then back?

    Be sure youre holding the

    No, I hold the phone conventionally. And yes the screen does turn off when up to my ear. It's possible I'm activating the mute before the phone has a chance to turn off.


    Posted via CB10
    04-11-13 10:34 AM
  9. offthahorseceo's Avatar
    If its a big issue, id get it replaced in store.
    If its been over 30 days, your carrier should still have a warranty process...

    Posted via CB10
    04-11-13 10:38 AM
  10. darkehawke's Avatar
    Does sound like a faulty device. Hope you get it sorted

    Posted via CB10
    04-11-13 10:45 AM
  11. Leftywayn's Avatar
    Thanks for the responses.
    04-11-13 02:36 PM
  12. yaabeng's Avatar
    Lol.

    Posted via CB10
    04-11-13 02:40 PM

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