1. Markygee's Avatar
    I am trying to access my Z10 via wifi network. I am now being prompted to enter a username and password that I don't recognize. I have no idea what user name or password that this message refers to.

    "enter your credentials to connect to : BLACKBERRY 49DB"

    what credentials is this message referring to? I don't think I have a username for my phone. I think I just have a password.
    01-06-20 01:01 PM
  2. m3ach's Avatar
    I am trying to access my Z10 via wifi network. I am now being prompted to enter a username and password that I don't recognize. I have no idea what user name or password that this message refers to.

    "enter your credentials to connect to : BLACKBERRY 49DB"

    what credentials is this message referring to? I don't think I have a username for my phone. I think I just have a password.
    I think this is refering to your BBID and password.

    You will have set this up if you ever used BlackBerry World or BBM.

    Posted via CB10 using my Classic running 10.3.3.3216
    01-06-20 01:51 PM
  3. bb10adopter111's Avatar
    I am trying to access my Z10 via wifi network. I am now being prompted to enter a username and password that I don't recognize. I have no idea what user name or password that this message refers to.

    "enter your credentials to connect to : BLACKBERRY 49DB"

    what credentials is this message referring to? I don't think I have a username for my phone. I think I just have a password.
    It's either your BBID or your PC credentials, probably the BBID.

    From the screen of my trusty Z10 using the exceptional BlackBerry VKB.
    01-06-20 06:49 PM
  4. Markygee's Avatar
    Both seem like reasonable guesses but it seems to be neither.
    01-07-20 10:31 AM
  5. bb10adopter111's Avatar
    Both seem like reasonable guesses but it seems to be neither.
    You could try your unlock PW for the device.

    From the screen of my trusty Z10 using the exceptional BlackBerry VKB.
    01-07-20 11:35 AM

Similar Threads

  1. WTS: BlackBerry Z10 Limited Edition - Ferrari Red - Brand New In Box
    By intoToday in forum The Marketplace - Buy, Sell & Trade
    Replies: 7
    Last Post: 02-04-20, 02:04 PM
  2. Split screen and Jumping apps
    By Ragbert in forum BlackBerry KEY2 LE
    Replies: 28
    Last Post: 01-14-20, 08:16 PM
  3. Why can't I connect to blackberry link with a Z10
    By Markygee in forum Ask a Question
    Replies: 34
    Last Post: 01-07-20, 08:37 PM
  4. Is the camera better than the LE version (and KeyOne)
    By an9ie in forum BlackBerry KEY2
    Replies: 5
    Last Post: 01-06-20, 05:37 AM
  5. Replies: 4
    Last Post: 01-04-20, 10:12 PM
LINK TO POST COPIED TO CLIPBOARD