1. VinLou's Avatar
    My top Power button no longer works.
    My phone does random strange operations, keyboard freezes randomly now. Now the screen freezes too. This week alone I've had to do several battery pulls. Haven't had to do that since I got this phone

    Z10 all they way!
    08-17-14 02:24 PM
  2. anon721037's Avatar
    you shouldn't pull the battery on these new BB, do a hard reset, with the volume buttons by holding them in until you see the blue loading circle and disregard all other screens,
    08-17-14 02:28 PM
  3. mistercanadaman's Avatar
    Have you ever cleaned out you cache and history files? I often find that by clearing out temp files it helps in the operation of all computers. Try and see.


    Big Brother Hoards Your Data, stop the hoarding.
    08-17-14 05:03 PM
  4. FF22's Avatar
    How old is the phone? Did you get it wet or damp? Warranty? Model and OS?
    08-18-14 12:10 AM
  5. Dazlr Boy's Avatar
    I tried Hard reset...when I hold the top button from starting up of device,and when the process comes to blue loading, then the device goes switch off?

    @dazlr
    08-18-14 12:25 AM
  6. brogoh's Avatar
    Have you ever cleaned out you cache and history files? I often find that by clearing out temp files it helps in the operation of all computers. Try and see.


    Big Brother Hoards Your Data, stop the hoarding.
    How do I clean the cache on a z10? Thank you in advance
    08-18-14 09:16 AM
  7. FF22's Avatar
    I tried Hard reset...when I hold the top button from starting up of device,and when the process comes to blue loading, then the device goes switch off?

    @dazlr
    You may have to try reloading the OS using BBLink software or go to the OS Leak subforum and find an Autoloader.exe file to reload the OS that matches your phone model. Or visit your carrier and ask for assistance.
    08-18-14 09:26 AM
  8. FF22's Avatar
    How do I clean the cache on a z10? Thank you in advance
    Those methods are in the Browser. Tap the icon in the lower right corner and select Settings. Then Privacy/Security.
    brogoh likes this.
    08-18-14 09:29 AM
  9. Dazlr Boy's Avatar
    How do I clean the cache on a z10? Thank you in advance
    U can use android app " Clean Master "..its works perfectly,also frees ur RAM..

    @dazlr
    08-18-14 11:18 AM

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