1. aadamissocoollike's Avatar
    Hi there,

    I plugged in my apple headphones that I've been using with the Z10 ever since I got it, and it seems to no longer work.

    The headphones themselves are fine and are working as I've tested it with my computer and iPod. I've tried plugging in different headphones and the phone still wouldn't recognise them (i.e. No option for headset on a phone call, and no change from phone speakers to headphones when listening to music). I've restarted the phone and done a battery pull but to no avail.

    One thing that I really need with my phone is the ability to use headphones. I've only had this black Z10 for a month and I can't believe that the headphone jack has stopped working.

    If anyone has any solutions to this problem then please advise us.

    I have the STL100-3 running on

    Is this really a hardware problem on BB's part?!

    Posted via CB10
    04-23-13 01:08 PM
  2. russworman's Avatar
    This thread might help...

    Posted via CB10
    04-23-13 01:14 PM
  3. aadamissocoollike's Avatar
    Thank you for the thread suggestion russworman. Unfortunately nothing worked.

    This is frustrating for me. The phone has been great thus far. I'm just disappointed that a simple thing as a headphone jack would fail after a month's use.

    Posted via CB10
    04-23-13 09:55 PM
  4. russworman's Avatar
    Sounds like a broken port.

    Posted via CB10
    04-23-13 10:17 PM

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