1. NFZ's Avatar
    So I was just on the BlackBerry forums but couldn't find any fix for this problem.

    My z10 keeps freezing from time to time when I open a text conversation. It takes its sweet time to load the history and sometimes even after that's done the keyboard covers the text entry bar, as in the bar doesn't move up above the keyboard.

    It's honestly so annoying and I'm a bit surprised to see that there's no official fix for this from BlackBerry. It seems like a lot of other people are experiencing the same issue too.

    I've heard that deleting the text history might help but that isn't a viable option for me, I have a lot of work related conversations going on.

    Can someone please help me?? Thank you!

    Posted via CB10
    12-03-13 10:43 AM
  2. BBSuperAbuser's Avatar
    It helps if we have your specific device info and OS version.
    12-03-13 10:48 AM
  3. NFZ's Avatar
    Sorry about that, completely forgot.

    My Z10 is a STL100-3 and I'm currently running OS 10.2.0.429, that's the software release.
    It also says that the OS version is 10.2.0.1803

    Wasn't sure which one would help, so I thought I'd just write both of them down.


    Posted via CB10
    12-03-13 11:03 AM
  4. remus2k's Avatar
    You searched the Blackberry forum but not the Crackberry one? Tsk.

    Well documented issue ever since the 10.1 upgrade. All you can do is reset the hub or wait it out. I wait it out.

    Deleting text history gets rid of the issue but not everybody wants to lose their text history.

    -Chris-
    12-03-13 11:12 AM
  5. curvezzz's Avatar
    Sorry about that, completely forgot.

    My Z10 is a STL100-3 and I'm currently running OS 10.2.0.429, that's the software release.
    It also says that the OS version is 10.2.0.1803

    Wasn't sure which one would help, so I thought I'd just write both of them down.


    Posted via CB10
    I have the same issue on Z10STL100-3/10.2.0.1791

    AT&T Z10STL100-3/10.2.0.1791
    12-03-13 12:46 PM
  6. magsasaka's Avatar
    Using white theme instead of black theme definitely solves this for me. Well at least faster loading of conversation

    Posted via CB10
    12-03-13 01:00 PM

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