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Recently my Z10 has been acting up. Whenever I press the power button to switch my screen off/on the phone freezes and then restarts. It also restarts randomly on its own and can start the whole process over in the middle of a reboot. Any ideas why this happens or how to fix it?
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That does not sound good. Have you tried to force a complete restart
Try a restart:
Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black, keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.
If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
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Let's see if other ideas show up. If you can BACKUP. Then you might try to reload the OS using the BB Link software.
I'm about to try that, thanks a lot for the suggestion! I'll get back to you on whether or not it worked.
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It seems to have worked! Thanks!
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