1. JDJMC's Avatar
    Not trying to be rude but what the f happened to my camera...??????!!????? It's not a filter or an effect it jus happened after I took a picture of the full moon
    Z10 Camera Issue-img_20140317_211120.jpg

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-17-14 09:13 PM
  2. anon721037's Avatar
    It's the BlackBerry aliens working in the background.

    Have you tried taking more pics , does it still work.
    03-17-14 09:17 PM
  3. JDJMC's Avatar
    It's the BlackBerry aliens working in the background.

    Have you tried taking more pics , does it still work.
    LOL yeah sure...yes I did, all green, front facing camera doesn't have the black things but has a greenish tint all over it. Both lenses are clean too...this is too weird

    Another picture

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    Attachment 256003
    Last edited by JDJMC; 03-17-14 at 09:41 PM.
    anon721037 likes this.
    03-17-14 09:21 PM
  4. curvezzz's Avatar
    Is anything on the lens?

    ? Z10STL100-3/10.2.0.1791 on ATT ?
    03-17-14 09:21 PM
  5. anon721037's Avatar
    LOL yeah sure...yes I did all green front facing camera doesn't have the black things but has a greenish tint all over it. Both lenses are clean too...this is too weird

    Another picture

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    Attachment 256003
    Try long pressing the little x when you close the app , hold it until it goes away that close. The app totally.

    Also you could try a hard reset,


    Posted on my z30 running 10.2.1.2228
    03-17-14 09:24 PM
  6. JDJMC's Avatar
    Is anything on the lens?

    ? Z10STL100-3/10.2.0.1791 on ATT ?
    Nope is clean and clear

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-17-14 09:24 PM
  7. JDJMC's Avatar
    nope it didn't work now it won't take pictures...i hope the lense is not broken...it's a brand new z10 I can't be this unlucky...I'll try resetting the phone and I'll see what happens wish me luck :/

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-17-14 09:27 PM
  8. anon721037's Avatar
    nope it didn't work now it won't take pictures...i hope the lense is not broken...it's a brand new z10 I can't be this unlucky...I'll try resetting the phone and I'll see what happens wish me luck :/

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    Keep us updated. First I have seen this.


    Posted on my z30 running 10.2.1.2228
    03-17-14 09:28 PM
  9. eldricho's Avatar
    Try a restart and try the BlackBerry Virtual Expert app

    Bekijk BlackBerry Virtual Expert in BlackBerry World! U vindt dit op http://appworld.blackberry.com/webst...ntent/27226887

    Posted via CB10
    03-17-14 09:28 PM
  10. Alfredofid's Avatar
    It's a Selfie by mistake.

    Proudly posted by an Essex Lad with Z10
    03-17-14 09:29 PM
  11. JDJMC's Avatar
    Try a restart and try the BlackBerry Virtual Expert app

    Bekijk BlackBerry Virtual Expert in BlackBerry World! U vindt dit op http://appworld.blackberry.com/webst...ntent/27226887

    Posted via CB10
    Doing one as we talk but the cam is back to normal I'll move the focus point around the screen to test if something is broken inside the sensor and other camera stuff I can't remember.

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-17-14 09:33 PM
  12. JDJMC's Avatar
    It must be a software bug...it's back to normal again after the reset and it passed the BlackBerry test, made me remember something that happened a long time ago with a RAZR v3 I owned that messed the camera everytime I took a pic of a mirror back then I tought it was hunted...or maybe both cameras are... thanks for the help my people I freaked out really hard

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-17-14 09:41 PM
  13. eldricho's Avatar
    Glad to see it resolved!

    Posted via CB10
    JDJMC likes this.
    03-17-14 09:41 PM
  14. anon721037's Avatar
    Right on glad it worked,
    JDJMC likes this.
    03-17-14 09:46 PM
  15. KermEd's Avatar
    I've had similar issues with the software, very rarely and mostly with unofficial early OS releases. A reboot fixes it for me.

    Posted via CB from my LE
    03-18-14 12:12 AM
  16. f1mx's Avatar
    If you are using an SD card try using another one. I had issues with a cheap card I had before my current

    Posted via CB10
    03-18-14 12:23 AM
  17. utsav01's Avatar
    This keeps happening to my camera again and again. Almost once in two days. Although a restart solves the problem, but it is annoying.

    Will have to reload the OS and see if that helps.


    Z10 Camera Issue-img_20140326_105844.png

    Posted via CB10
    03-26-14 12:32 AM
  18. parthokarki's Avatar
    I had the same issue and I also freaked out.

    Battery pull reboot solved it.



    Posted via CB10
    03-26-14 12:51 AM
  19. switmelody0109's Avatar
    Z10 Camera Issue-img_20140302_181343.jpg

    I had the same problem couple of weeks ago, I just hit restart and it's all fixed. Would like to know what caused it though.

    Posted via CB10
    03-26-14 12:55 AM
  20. FF22's Avatar
    Are you running any Android apps that use the camera?
    03-26-14 01:00 AM
  21. JDJMC's Avatar
    It has happened many times, I'm really getting used to it...it happens sometimes after I open instagram and then try to use the camera...sometimes it works normally others the camera will not start and I'll have to reboot the phone
    Z10 Camera Issue-img_20140324_150652.jpg

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-26-14 01:57 AM
  22. FF22's Avatar
    Can you back off using Instragram for a day or two and see if it occurs anyway.
    03-26-14 08:53 AM
  23. JDJMC's Avatar
    Can you back off using Instragram for a day or two and see if it occurs anyway.
    Sure I'll test today

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-26-14 10:27 AM
  24. JDJMC's Avatar
    As promised I did a test to see what's the deal..
    Normally this happens after opening any android app that uses the camera. After that the camera won't open...so I have two ways of making it open, firstly, i open the task manager and close all android apps, then I'll opem instagram and use its camera. or I'll reboot the phone and simply open the camera app in both cases the same deal:
    Z10 Camera Issue-img_20140328_144947_hdr.jpg

    I've noticed that closing and opening the camera app when this is happening makes the quality of the pic worse to the point the phone will not take a picture neither a screen shot with the volume rockers...

    I'm the other hand the solution seems to be not to use any app that uses your camera.

    "the way I see it there are two types of people, those who spend their lives trying to build their future and those who spend their lives trying to rebuild the past, for too long I've been stuck in between, hidden in the dark locked on a course of destruction...time moves forward and nothing changes" Playbook 32gb, Z10 stl 1001....Im AdicTEN to bb
    03-28-14 05:53 PM
  25. FF22's Avatar
    JDJMC:


    So, after a reboot/restart, if you do NOT use an Android camera app, the camera works fine - for hours or days? And your z10 model is?
    03-28-14 07:32 PM
27 12

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