[a1s2d3f4g5]

Many pages won't load. Also when I search google can't click links. Any ideas?

Have tried restart and battery pull.

Thank you

Posted via CB10

[tobasa]

Delete all Browser Files like Cookies and History and try it again...

[a1s2d3f4g5]

Thanks but no dice. Still not loading.

Posted via CB10

[leehardballer12]

Many pages won't load. Also when I search google can't click links. Any ideas?

Have tried restart and battery pull.

Thank you

Posted via CB10

This happened to me recently. Only thing that fixed it was to do a security wipe. Back up your phone, then restore after the wipe is done. I think it took almost an hour to wipe and reboot.

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[ivak110]

I think you should wipe if the problem persists update your phone
I hope it will fix it

Sent from my BlackBerry Z10

[Supa_Fly1]

No wiping just yet, re search the forums I. An not recall but three is something to do with the Google search preset or similar.

Waiting for ? BlackBerry Q10 ? & Full Metal CB10!

[FF22]

Here's various ideas I've captured (sorry, I don't have credit for original posters)

Frozen Browser

My browser was frozen and I searched the forum for help. I really didn't want to reset my phone.
I found a couple useful tips and one actually worked for me. It was a huge relief for me.

Let it be known that I am not taking any credit for these solutions.

1.Open Browser. Clear History and Cookies.
2.Disable and re-enable cookies
3.Type in Google
4.Press ENTER, back to normal

Solution 1:
Many threads suggest that you simply type in Google
Do NOT copy/paste but actually type that line.

in the address bar and this somehow solves the problem. That worked for many but not for me.

Solution 2:
Change your home page to about:blank. (open browser, click on settings - via the 3 dots at bottom right of screen, open display and actions. Then in field type in about:blank)
Go to privacy and security.
Clear cookies and history.
Turn off cookies
Close browser
Reopen browser and change the home page back to your preference.
Clear cookies and history again
Turn on cookies

Solution 3:

Another thread had the solution for this
problem...
1 . Turn off wifi
2. Settings/Network connections/
Mobile Network... leave mobile
network on but turn off data services.
3. Open browser (it will fail to load)
4. Go to browser settings/Privacy and
Secu rity and clear history and cache.
5. Then go to browser settings/Display
and Actions, scroll down and hit 'reset
search engines.
6. Close browser.
7. Turn data services back on and you
should be good to go!
Hope it works for you too. ..

.............

Thanks for the reply, I found a solution while searching through the site. It involved turning off wi fi and data services, clearing history and cache, then resetting search engines button. That did the trick. I am on 10.1.0.2039 which is the latest official from my carrier on the STL 100-4.

[leehardballer12]

How do you reset the search engine button? I have the same OS set up.

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