1. a1s2d3f4g5's Avatar
    Many pages won't load. Also when I search google can't click links. Any ideas?

    Have tried restart and battery pull.

    Thank you

    Posted via CB10
    01-22-14 06:53 AM
  2. tobasa's Avatar
    Delete all Browser Files like Cookies and History and try it again...
    01-22-14 06:57 AM
  3. a1s2d3f4g5's Avatar
    Thanks but no dice. Still not loading.

    Posted via CB10
    01-22-14 11:09 AM
  4. leehardballer12's Avatar
    Many pages won't load. Also when I search google can't click links. Any ideas?

    Have tried restart and battery pull.

    Thank you

    Posted via CB10
    This happened to me recently. Only thing that fixed it was to do a security wipe. Back up your phone, then restore after the wipe is done. I think it took almost an hour to wipe and reboot.

    Posted via CB10
    01-22-14 11:28 PM
  5. ivak110's Avatar
    I think you should wipe if the problem persists update your phone
    I hope it will fix it

    Sent from my BlackBerry Z10
    01-23-14 05:07 AM
  6. Supa_Fly1's Avatar
    No wiping just yet, re search the forums I. An not recall but three is something to do with the Google search preset or similar.

    Waiting for ? BlackBerry Q10 ? & Full Metal CB10!
    01-23-14 07:04 AM
  7. FF22's Avatar
    Here's various ideas I've captured (sorry, I don't have credit for original posters)

    Frozen Browser

    My browser was frozen and I searched the forum for help. I really didn't want to reset my phone.
    I found a couple useful tips and one actually worked for me. It was a huge relief for me.

    Let it be known that I am not taking any credit for these solutions.

    1.Open Browser. Clear History and Cookies.
    2.Disable and re-enable cookies
    3.Type in Google
    4.Press ENTER, back to normal

    Solution 1:
    Many threads suggest that you simply type in Google
    Do NOT copy/paste but actually type that line.

    in the address bar and this somehow solves the problem. That worked for many but not for me.

    Solution 2:
    Change your home page to about:blank. (open browser, click on settings - via the 3 dots at bottom right of screen, open display and actions. Then in field type in about:blank)
    Go to privacy and security.
    Clear cookies and history.
    Turn off cookies
    Close browser
    Reopen browser and change the home page back to your preference.
    Clear cookies and history again
    Turn on cookies

    Solution 3:

    Another thread had the solution for this
    1 . Turn off wifi
    2. Settings/Network connections/
    Mobile Network... leave mobile
    network on but turn off data services.
    3. Open browser (it will fail to load)
    4. Go to browser settings/Privacy and
    Secu rity and clear history and cache.
    5. Then go to browser settings/Display
    and Actions, scroll down and hit 'reset
    search engines.
    6. Close browser.
    7. Turn data services back on and you
    should be good to go!
    Hope it works for you too. ..


    Thanks for the reply, I found a solution while searching through the site. It involved turning off wi fi and data services, clearing history and cache, then resetting search engines button. That did the trick. I am on which is the latest official from my carrier on the STL 100-4.
    01-23-14 09:27 AM
  8. leehardballer12's Avatar
    How do you reset the search engine button? I have the same OS set up.

    Posted via CB10
    01-23-14 09:42 AM

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