02-18-14 10:00 AM
30 12
  1. costas1966's Avatar
    This is going to sound really obvious, but could the battery be dead? Sorry, no one mentioned this yet...

    Posted by my GINORMOUS Z30
    02-17-14 10:07 PM
  2. leehardballer12's Avatar
    Since nothing else seems to be working, have you tried to start the process without the battery in. I saw that suggested in other threads. I don't know if that works for BB10, but that was how to fix a nuked BBOS device stuck in a continuous reboot cycle so therefore unable to connect to Desktop Manager. Maybe worth a shot?

    Posted via CB10
    02-17-14 11:50 PM
  3. jrobertson73's Avatar
    Yep tried with out battery and, with different batteries.. Actually 2 different batteries that were pulled from working phones..
    In all cases the same thing exists, hold power button after about 20 secs you get a couple fast red lights an then it shuts off.
    02-18-14 06:58 AM
  4. masterscarhead1's Avatar
    I hate to say this, but I've personally fixed 3 cases where individuals said they weren't at fault. Said the phone just bricked, and that the PC and cable were fine.
    I plugged into my 8 year old comp, and it unbricks when i run the autoloader. So, I have learned to doubt when people say they are not at fault.
    Hardware bricks are very very rare. You can go buy the lottery if it happens
    02-18-14 09:57 AM
  5. masterscarhead1's Avatar
    I'll just add that just because he is a manager at a cellular related store doesn't necessarily mean he knows what he is doing
    My friends who work at bell/fido come to me to fix their phones. I know a lot more about the phones than they do
    Knowing how to sell a phone does not equal knowing how to fix a phone and understanding how it works
    kbz1960 likes this.
    02-18-14 10:00 AM
30 12

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