[jbodi1]

Since yesterday,while im using my Z10 it automatically says "device powering off".The battery is not dead.There is quite a lot percentage of battery still there.It doesn't power on again even if i re-insert the battery.To start im having to connect it to the power source then it starts!

request you guys to help me out

thanks.

[Lendo]

Are you inadvertently holding down the power button in some way? This happens to me when I accidentally push the power button taking the device out of my pocket.

[jbodi1]

No I don't even touch the power button. It's some other problem.

Posted via CB10

[FF22]

could be a loose battery. sbim some paper opposite the contacts to keep the battery from movimg

[kbz1960]

Maybe your battery is going bad?

[MissAnnaVictoria]

I have the same problem. It shuts down even if I have 100% battery. My Z10 is only 2weeks old.

When I had it, i had issues on battery draining and processor heating up so i did Security Wipe. The battery draining issue was fixed but now this ---- it Auto Power Off. I need to plug the charger for it to open again.

I need help. Its frustrating coz i need to use the phone already.

[ricocan]

I had a similar thing happening, when I slightly flexed the phone it would restart. I changed the battery to a spare battery and the problem stopped. Might be something to try?

Posted via CB10

[versatile1984]

Same here. My phone turns off @ 17%. Then I need to plug into the charger to turn it on again. I'm facing this issue from last week. I had already change the battery within one week of purchase in the month of March 2014. what do I do now? Please help

Posted via CB10

[FF22]

Does it always turn off at 17%? What were you running when it turned off?

Since you posting using CB10, please type

myver (spacebar)

and it will fill in model and OS.

[Sachin Jain2]

Z10STL100-1/10.2.1.3253

Posted via CB10

[FF22]

Z10STL100-1/10.2.1.3253

Posted via CB10

There are battery calibration issues with the Z10stl100-1 version of the phone. Supposedly, they will be fixed when BB finally issues the 10.3.1 OS upgrade.

[versatile1984]

Does it always turn off at 17%? What were you running when it turned off?

Since you posting using CB10, please type

myver (spacebar)

and it will fill in model and OS.

Z10STL100-1/10.2.1.3247. I may be chatting or scrolling my picture folder. Not more than that

Posted via CB10

[FF22]

Z10STL100-1/10.2.1.3247. I may be chatting or scrolling my picture folder. Not more than that

Posted via CB10

That model z10 has issues with battery calibration and premature turn-offs. SUPPOSEDLY there will be a fix coming in 10.3 OS. My gripe is that if there's a fix for a real nuisance problem, BB should release it NOW not in a few months. I don't care if it ruins their grand launch scheme. Folks have real problems with the model 1 and BB should fix it NOW.