1. hectorivand's Avatar
    Hi people, I have a Z10 with OS updated officially and have a really big problem for me. Incoming calls not sound. Any other notifications sounds (Whatsapp, emails, etc) but phone calls won't ring.

    I check, re check the profiles and nothing, somebody have the same problem?

    thanks and sorry for my bad english.

    PD is 10.3.1

    03-03-15 12:53 PM
  2. Rustybronco's Avatar
    My phone rings just fine.

    Settings> Notifications>
    What is the profile listed? Normal?

    If it is, then touch Normal>Customize App Notifications>Phone> and make sure sound is turned on and the volume is up. If not, turn Override Profile Volume to on and move the Volume slider all the way up.

    I check, re check the profiles and nothing, somebody have the same problem?
    03-03-15 01:49 PM
  3. bigbrother_kc's Avatar
    That's my problem too and no given solution yet. One said it could be a bug caused by the update. I'm just waiting for the next update hoping it will be fixed. If you want, try hard resetting your phone. Not sure it will work.

    Posted via CB10
    03-03-15 03:04 PM

Similar Threads

  1. Z30 in Leap Clothing?
    By MPG Vancouver in forum BlackBerry Leap
    Replies: 60
    Last Post: 07-07-15, 04:02 PM
  2. Replies: 4
    Last Post: 03-05-15, 12:07 PM
  3. Big fancy blue ball in hub?
    By 007Storm in forum BlackBerry Z10
    Replies: 3
    Last Post: 03-03-15, 02:05 PM
  4. My Z10 BlackBerry mobile is fully dead, how can I revive it?
    By Valli Nayagam in forum Ask a Question
    Replies: 2
    Last Post: 03-03-15, 12:37 PM
  5. Recently Searched / Used Apps in 10.3
    By itmnetcom in forum Armchair CEO
    Replies: 0
    Last Post: 03-03-15, 11:01 AM