1. Craig Davenport's Avatar
    Hi People , having trouble since last update with my z10 which has been flawless for 8 months , can't get any wifi at home now but before this the phone went really hot for about half a day on and off and also the screen was freezing crashing etc this has stopped now but just can't get wifi anymore. Help
    03-16-14 07:37 AM
  2. just_luc's Avatar
    Have you tried doing a hard reset on the phone?

    Also when you say you can't get wifi, do you mean it won't connect or it can't even find available networks?

    Posted via CB10
    03-16-14 07:40 AM
  3. Craig Davenport's Avatar
    No it recognise networks just won't connect
    03-16-14 07:50 AM
  4. just_luc's Avatar
    Try going into your saved networks and deleting them. Then allow it to reconnect and prompt you for the passwords.

    Posted via CB10
    kbz1960 likes this.
    03-16-14 07:56 AM
  5. Craig Davenport's Avatar
    I've tried that still nothing, I've got a virgin superhub 2 btw everything else connects no problem except my z10
    03-16-14 08:05 AM
  6. scrannel's Avatar
    Are you having the issue just with your home router or all routers you try? This is the T-mo update, right
    03-16-14 10:16 AM

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