1. ashisharma90's Avatar
    When I Connected my z10 to Wifi . It connects but after sometime it disconnect I am very tense.. help me guys

    Posted via CB10
    06-12-14 07:43 AM
  2. Dunt Dunt Dunt's Avatar
    Does this happen on different routers or just one?

    There are LOTS of factors that can affect you Wi-Fi connection.

    What OS are you using, what type of security is the router using......

    If you can give more information, you might have more luck getting help.


    My only limited suggestion would be...

    Check your phone with other routers... if it's just the one, try changing the security. If it doesn't work with any routers, a security wipe, and maybe a fresh installation of the latest official OS for your device and then test before doing a restore.
    06-12-14 07:50 AM
  3. qbnkelt's Avatar
    When I Connected my z10 to Wifi . It connects but after sometime it disconnect I am very tense.. help me guys

    Posted via CB10
    There have been reports on the forums of WiFi problems. To help you better, we really need to know what OS you're on. Can you tell us? We can search the forum for wifi issues specific to the OS you're on.
    06-12-14 07:51 AM
  4. qbnkelt's Avatar
    Does this happen on different routers or just one?

    There are LOTS of factors that can affect you Wi-Fi connection.

    What OS are you using, what type of security is the router using......

    If you can give more information, you might have more luck getting help.


    My only limited suggestion would be...

    Check your phone with other routers... if it's just the one, try changing the security. If it doesn't work with any routers, a security wipe, and maybe a fresh installation of the latest official OS for your device and then test before doing a restore.
    You and I are on the same wavelength today...
    06-12-14 07:52 AM
  5. ashisharma90's Avatar
    Thanks guys I am using 10.2.1.3175.. actually it is happen with all routers I tried it with 3-4 routers...

    Posted via CB10
    06-12-14 07:54 AM
  6. TheVakman's Avatar
    Yeah, this happened to me as well after the update, I had to security wipe and that fixed it for me. Now the battery life is the issue. Way worse than before the update...
    06-12-14 07:57 AM
  7. ashisharma90's Avatar
    Brother can you tell me how to security wipe?

    Posted via CB10
    06-12-14 08:01 AM
  8. TheVakman's Avatar
    It will wipe everything off your phone so do a backup with BlackBerry Link first. There's a button method or you can do it from Link.

    But I just got to Settings > Security & Privacy > Security Wipe on my phone and then it will ask you to type BlackBerry to confirm the wipe. It can take a while to complete depending on what it on your phone.

    Backup everything if there's anything you want.
    06-12-14 08:07 AM
  9. ashisharma90's Avatar
    Actually my BlackBerry link also not working properly.. sometimes it connects sometimes it disconnect

    Posted via CB10
    06-12-14 08:10 AM
  10. JamesDee55's Avatar
    I have given up on my BlackBerry Link. Some days it works and most days it doesn't.

    Posted via CB10
    06-12-14 08:13 AM
  11. TheVakman's Avatar
    Yeah, it is a little sketchy sometimes for me but I disabled it at system startup and it seems stable, only opens when I plug the phone in. Slow but stable.
    06-12-14 08:31 AM
  12. ashisharma90's Avatar
    When my phone connects to BlackBerry link so there was two network drive are open but right now it is connected with BlackBerry link and no network drives are show.. help

    Posted via CB10
    06-12-14 08:41 AM
  13. FireChestApps's Avatar
    If you've had enough of BlackBerry Link then check out the app "Backup Pro" from BlackBerry World.

    http://appworld.blackberry.com/webst...tent/50717887/

    It may be just what you are looking for.

    Posted via CB10
    06-12-14 01:18 PM
  14. LCromwell's Avatar
    My 2.4 stays connected but the 5 keeps dropping after a while too.
    06-12-14 11:58 PM

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