1. zhulk's Avatar
    Any ideas anyone it just will not connect to our home wifi please help

    From my Z30
    02-25-14 06:18 PM
  2. thurman's Avatar
    I would reset my home router. There could be some security issues with it. As far as the z10, I would do a battery pull.


    Z10 STL100-3 >>>>>>>>Leaks 1055, 1259, 1925
    02-25-14 06:25 PM
  3. Deanig_12's Avatar
    I would reset my home router. There could be some security issues with it. As far as the z10, I would do a battery pull.


    Z10 STL100-3 >>>>>>>>Leaks 1055, 1259, 1925
    do what this guy said i did this yesterday and i got mine working
    02-25-14 06:27 PM
  4. mikesz10's Avatar
    Make sure it's not disabled in your wifi list.. happens to me


    Posted via CB10
    02-25-14 06:28 PM
  5. yvpan1's Avatar
    yeah i think rebooting both devices will solve the issue. i haven't rebooted by Z30 for a month since i received the 10.2.1 upgrade and my old DLINK router just got busted, so i bought a new NETGEAR router and sometimes when it's connected i can't get any wifi connection for BBM so i need to switch off/on my wifi. i think i'll just have to restart my phone.. as with any other router i almost have no problems at all.
    robk312 likes this.
    02-25-14 11:18 PM
  6. Mustafa Bepari's Avatar
    This, to my knowledge isn't a device problem. It has something to do with the security of the router. I had a similar issue a few months back where once I connected to my wifi, the router would restart, or sometimes wouldn't allow my Z10 to connect at all, said failed to connect.

    I solved it by upgrading my router firmware.

    A friend had a similar issue, he solved it by replacing the router with a new one. The previous one used outdated protocols according to the technician.

    Posted via CB10
    02-26-14 06:49 AM
  7. zhulk's Avatar
    Got it fixed my brothers...just shut my z30 down and did a battery pull on hers and hell yeah...works now she loves her new Z 10 much more than android...

    From my Z30
    02-26-14 08:01 AM

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