1. Juboi Juliano's Avatar
    My z10 won't let me into to of any of the apps , I can't make any alls or receive any,I tried restarting it but that did'nt work anyone else had that problem before please help.
    12-03-14 10:25 PM
  2. vbdwork's Avatar
    Use BlackBerry Link, backup and reload the OS, restore backup.
    12-03-14 11:01 PM
  3. Bla1ze's Avatar
    Try a hard reset. Hold your volume buttons down for 3-5 secs until your device reboots. If that doesn't fix it, well try and back up whatever you can and then wipe it and start fresh.
    12-03-14 11:01 PM
  4. FF22's Avatar
    To add to Bla1ze's advice

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    12-04-14 02:34 PM

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