1. CrackBerry Question's Avatar
    My Blackberry Z10 couldn't show my media files so I restarted it.My phone then started over heating so pulled the battery for it to cool down.Since then when I retsarted it it would only stay on the Blackberry logo screen and won't turn on any further. Someone please help
    10-26-15 11:49 AM
  2. glwerry's Avatar
    Keep trying to power it down. I have a Classic and a couple of times now it's gotten locked up / lost on a restart, where I have to try repeatedly to power it down - there's some sort of reboot loop that it can get stuck in.
    10-26-15 11:55 AM
  3. paulwallace1234's Avatar
    You shouldn't have pulled the battery, you should have held volume + and - until it turned off; remove your media card and plug it in to charge, give it 10 mins then do the volume+ - buttons and see if it will boot after
    10-26-15 11:56 AM

Similar Threads

  1. Hi from Ireland - Switching from Android to BlackBerry
    By cualta in forum New to the Forums? Introduce Yourself Here!
    Replies: 15
    Last Post: 10-31-15, 06:53 AM
  2. artcle: "How far can nostalgia carry the BlackBerry Priv?"
    By DolemiteDONS in forum BlackBerry Priv
    Replies: 4
    Last Post: 10-26-15, 12:12 PM
  3. Tundra Core Studios launch Dossier for BlackBerry 10
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 10-26-15, 11:40 AM
  4. Which model of BlackBerry Z30 is suitable for India?
    By CrackBerry Question in forum BlackBerry Z30
    Replies: 1
    Last Post: 10-26-15, 10:19 AM