1. CrackBerry Question's Avatar
    Hi, bought secondhand z10 on ebay, (reported as fully working and 1st class condition) have gone through all setups, but cannot get any sound either from media or notifications/ringtone. Have tried all the usual things, volume settings etc.please can someone help me, the phone is a present for my wife. Cheers Russ
    06-15-15 12:53 PM
  2. kdhingra307's Avatar
    Hey download BBVE from BB world to check if speakers works or not (sounds like hardware problem)
    06-15-15 01:43 PM
  3. russ213's Avatar
    Thanks, loaded bbve and tests failed as follows

    Audio Record
    Headset plug
    Loadspeaker audio

    Any suggestions as to what to do next? As you suggest a hardware problem looks most likely.

    Posted via CB10
    06-15-15 02:09 PM
  4. kdhingra307's Avatar
    Its hardware issue does ebay return available then best is to return(in case of refurbished) also depend if warranty there then to BB and last local shop
    06-16-15 04:36 AM

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