1. Mark2864's Avatar
    My Z10 was brilliant for years. Last year I replaced my Z10 work phone with a OnePlus3, which is going strong. My son wants my Z10 so I charged a battery and turned it on. The screen is really dark and illegible, it has ghosting and I assumed the screen was damaged. I ordered a new screen and have replaced the original with a lovely new one.. only to find it is exactly the same and even appears to have screen burn.. though the image is from when I did a hard reset last week with the old screen! Is it a video driver problem? I don't understand how the new screen would have the same blots and screen ghosts from the original one.
    11-12-17 06:19 AM
  2. Bla1ze's Avatar
    Reload the OS? If you replaced the screen, the OS is the next on the list to try and repair.
    11-13-17 05:03 PM
  3. mrehawel's Avatar
    Screens most likely do not have the hardware to drive the pixels. That's the source of the burnt pixels and ghosting perhaps...

    Posted via CB10
    11-14-17 09:11 AM
  4. Mark2864's Avatar
    so how do I get the screen working properly again? I suspect the graphics chip may have given up the ghost and a new mainboard ...may as well bin the phone
    11-29-17 11:25 AM
  5. Dunt Dunt Dunt's Avatar
    may as well bin the phone

    There is a chance that you were sent a defective screen, had an ipad repairs that the new screen was bad too... so it happens. If you exchange it, you could try.

    But it's one thing to replace a screen on a phone you just bought for $700. It's another thing to replace the screen on a four year old phone that can be bought brand new for around $75 or refurbished for under $50 and used close to the cost of an official replacement screen.
    11-29-17 11:51 AM

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