1. CrackBerry Question's Avatar
    i updated my Z10 to version 10.3.2.2474 ,but as i shut down and turn on my phone my phone resets to its factory settings and i lose all my data, every time i restart my phone i lose all my data. please help me fix this this problem as soon as posible
    thank you
    03-29-16 12:55 AM
  2. Lusitano17's Avatar
    Maybe Reload the OS. Appears something is corrupted.
    How did you update to 2474?



    Sine stercore tauri
    03-29-16 01:01 AM
  3. ravestruck's Avatar
    i updated it though blackberry link
    03-29-16 01:11 AM
  4. thurask's Avatar
    03-29-16 01:22 AM

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