[Ankit Kumar94]

I got a blackberry Z10 2 and 'm trying a security wipe and it gets to about 22% before the screen blanks. I'm on round three of this; the first two times I thought the phone was off and attempted a hard reboot. The third time I did in lower light and noticed that the screen is indeed on, but just black. No shredder icon or anything.

Am I looking at an OS reload or should I just wait this one out?

Thanks

[brookie229]

You should use an autoloader and forget about the piece of crap software that is Security Wipe.

[m3ach]

Do as brookie says, it'll take about 15 minutes instead of wasting three days waiting for the wipe to finish and still using the autoloader.

The Autoloader will also wipe the device in the process.


Posted via CB10 using my P9982 running 10.3.3.3216

[m3ach]

You can find the OS here:

https://forums.crackberry.com/bb10-l...rchive-943672/

You will need to download it on a PC though.

You can find how to load it here:

https://forums.crackberry.com/bb10-l...loader-927076/

Sorry if you already know this, don't forget to thank Thurask and Jaydee though.

Posted via CB10 using my P9982 running 10.3.3.3216

[Blackberry Keytwo]

I got a blackberry Z10 2 and 'm trying a security wipe and it gets to about 22% before the screen blanks. I'm on round three of this; the first two times I thought the phone was off and attempted a hard reboot. The third time I did in lower light and noticed that the screen is indeed on, but just black. No shredder icon or anything.

Am I looking at an OS reload or should I just wait this one out?

Thanks

Wait until the battery dies, then charge it back up. If a warning pops up, quote me back, because I know how to fix it.

Posted via CB10

[m3ach]

Wait until the battery dies, then charge it back up. If a warning pops up, quote me back, because I know how to fix it.

Posted via CB10

They could just do a battery pull as it's a Z10 to test this, usually it will just start the wipe again though.

Posted via CB10 using my P9982 running 10.3.3.3216

[Blackberry Keytwo]

They could just do a battery pull as it's a Z10 to test this, usually it will just start the wipe again though.

Posted via CB10 using my P9982 running 10.3.3.3216

Do not pull the battery out, put the battery back in and wait until the battery dies. When you go to recharge your phone, it will think that there was a failed security wipe, therefore there will be a warning symbol with a link. Once that pops up, quote me Again.

Posted via CB10

[brookie229]

Do not pull the battery out, put the battery back in and wait until the battery dies. When you go to recharge your phone, it will think that there was a failed security wipe, therefore there will be a warning symbol with a link. Once that pops up, quote me Again.

Posted via CB10

Better yet just yank the battery out, forget about any stupid security wipe and use the autoloader. Save yourself lots of time and agony.

[Blackberry Keytwo]

Better yet just yank the battery out, forget about any stupid security wipe and use the autoloader. Save yourself lots of time and agony.

You could, however autoloaders are usually non official and very dangerous.

[conite]

You could, however autoloaders are usually non official and very dangerous.

Autoloaders can ONLY be official. Hands down, it is the best way to update an OS.

An autoloader can neither be built, nor installed, with an OS that is not signed by BlackBerry.

[m3ach]

Better yet just yank the battery out, forget about any stupid security wipe and use the autoloader. Save yourself lots of time and agony.

Plus one for this.

Stop wasting time and use an autoloader.

Posted via CB10 using my P9982 running 10.3.3.3216

[m3ach]

You could, however autoloaders are usually non official and very dangerous.

Honestly, where do you get your information?



Posted via CB10 using my P9982 running 10.3.3.3216

[Ankit Kumar94]

Thanks for the help everyone I just used the autoloader and my phone got back on track(though I tried pulling battery but it didn't help)

[Ankit Kumar94]

Can anyone help me with bbm server error

[conite]

Can anyone help me with bbm server error

Did you previously use your BBID on an Android or iOS device?

If so, you have to create a new BBID on your BB10 device in order to use BBM.

[Ankit Kumar94]

No I am trying to create BBM for the first time on bbz10 model 2 but I m getting the same error "no blackberry data"

[conite]

No I am trying to create BBM for the first time on bbz10 model 2 but I m getting the same error "no blackberry data"

Did you setup your device with a new BBID?

If not, disable BlackBerry Protect, run the autoloader again, and start with a new BBID.

[Ankit Kumar94]

Thanks conite for your help, I'll try your method