1. shamnad chirattikattil's Avatar
    my black berry z10 working perfectly before the update . i update the os into 10.3.1.1779 after my phone was resetting when every time its turn off . all the downloaded application are removed and setting are changed like reset . its very difficult for me . anyone have any solution .plese reply
    04-14-15 08:49 AM
  2. yessuz's Avatar
    do you have a BLUE led when turning phone on?
    04-14-15 08:54 AM
  3. conite's Avatar
    Here is the fix for the problem:

    http://www.blackberry.com/btsc/KB36747

    Z30STA100-5/10.3.2.281
    04-14-15 08:57 AM
  4. Jabeer16's Avatar
    I did this fix it still didn't stop reseting. Please you guys should do something tangible
    04-14-15 09:26 AM
  5. conite's Avatar
    I did this fix it still didn't stop reseting. Please you guys should do something tangible
    Who is "you guys", and what would be "tangible"?

    Z30STA100-5/10.3.2.281
    04-14-15 09:30 AM
  6. yessuz's Avatar
    I did this fix it still didn't stop reseting. Please you guys should do something tangible
    you do understand that this is NOT actually a BlackBerry website/forum? this the community forum.
    04-14-15 10:02 AM

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